Position Summary:

The Parts Clerk - Shipping, Receiving and Warehouse Support role is responsible for the performance of a variety of duties including shipping, receiving, warehouse duties, filling internal and external orders, operating a forklift and may include internal / external part sales and local ordering. Other responsibilities will include the performance of related clerical duties required to fulfill the duties of a parts person, such as effectively using the Company ERP system, excel spreadsheets, maintaining filing and record systems, faxing and photocopying. A solid understanding of tanks and tank trailer parts, service and delivery as well as warehouse processes is an asset.

Duties / Responsibilities _ : _

Learn and effectively use the Company ERP system, the CRM, and all other online programs required to fulfill the duties of a parts person.
Handle orders and requests for parts and parts information by providing accurate, courteous, efficient and professional service to telephone, electronic and over-the-counter customers.
Prepare customer orders and handle product returns including returning unsold items to stock and warranty claims related to part sales.
Effectively, efficiently and timely perform all shipping, receiving and warehouse duties including but not limited to:
Receive and ship out parts - physically
Operate forklift as necessary
Relieve parts in ERP system - paper and electronically
Perform cycle counting and daily adjustments - ensuring an accurate inventory
Pull and fill orders from stock for orders via telephone, electronic and internal processes
Replenish assigned inventory daily
Examine returned parts for defects and process appropriately.
Maintain orderliness of warehouse and efficiency of bin / material locations including tagging shelves and locations accordingly.
Acknowledge all internal and external customers and provide a high level of service.
Notify shop supervisor and the customers when special ordered parts have been received.
Assist in ordering parts and services as necessary.

Qualifications:

High school diploma or equivalent.
Experience in shipping, receiving, warehouse and part sales are preferred.
Valid driver's license.
Forklift license is preferred.
Must be able to work independently with a strong attention to detail and a high degree of accuracy.
Effective communication skills with individuals at all levels within and outside of the organization
Must possess a high level of moral judgment for handling confidential information and monetary transactions.
Strong work ethic and positive team attitude.
Sound analytical thinking, planning, prioritization, and execution skills.

Only those selected for interview will be contacted.

Job Type: Full-time

Pay: $18.00-$26.00 per hour

Benefits:
Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Profit sharing
RRSP match
Vision care

Work Location: In person