Escape City, an award-winning leader in escape room entertainment, is hiring a Mobile Escape City Facilitator to support the Mobile Operations Manager in running Mobile Escape City events, and take the lead when the Operations Manager is unavailable. This role is based at our Calgary location (4612 MacLeod Trail) and involves overseeing school programs, corporate team-building events, and our mobile party packages.

We're looking for a motivated individual with a passion for working with students and businesses, strong organizational skills, and a commitment to delivering exceptional customer experiences. Transporting our 30' mobile escape room unit is a requirement for this position so a class 5 drivers license is required and towing experience is an asset.

Position Details

Hours : 30 hours per week (varied based on bookings)

Compensation : $20 - 22 / hour

Probation : 90-day probationary period

Key Responsibilities

Execute Mobile Escape City Events, including transporting and setting up the 30-foot mobile escape room trailers, generators, and equipment using the company vehicle

Facilitate bookings at the Calgary Escape City location, including but not limited to corporate bookings, school field-trips, and private parties

Lead a team of event staff to ensure a seamless, high-quality experience on site

Collaborate with the Social Media Coordinator to provide content as directed

Address customer concerns professionally and ensure all events meet Escape City's brand standards

Attend trade shows, conventions, and promotional events as scheduled

Travel, as the position requires

Requirements

Valid Class 5 Driver's License

Experience towing (additional training provided)

Insurable under our commercial vehicle insurance

Clear Police Information Check with Vulnerable Sectors Screening

If you're passionate about escape room experiences, love working with businesses and schools, and thrive in a fast-paced environment, we'd love to hear from you!

Apply by August 14, 2025 - Send your resume and cover letter to . For questions, please contact Angela at

Job Type: Full-time

Pay: $20.00-$22.00 per hour

Application question(s):
Do you have experience towing a trailer or similar?

Language:
French (preferred)

Licence/Certification:
Class 5 Drivers License (required)

Work Location: In person