Job description

Position Summary:

The Donation Staff- Level 1 is responsible for performing specific assigned tasks within the donation hall that require no phlebotomy skills.

The Donation Staff- Level 2 is responsible for performing the plasmapheresis and ensuring that donor safety and care are maximized.

Position Objective:

To collect in a timely manner a product that is of the highest quality while providing a welcoming environment where our valued donors can safely and comfortably donate plasma.

Position Responsibilities:

Donation Staff- Level 1

1. Maintain thorough knowledge and adhere to all Grifols

2. ' established policies and standard operating procedures, good manufacturing practices, applicable Provincial and Federal regulations.

3. Ensure donor confidentiality.

4. Performing equipment daily calibrations, quality control, maintenance, cleaning, request for repair and maintain accurate documentation.

5. Setup plasmapheresis machines according to SOPs

6. Donor check-in including confirmation of donor identification, document completeness verification, and transcription of comments

7. Discontinue donor and disposables from plasmapheresis machine according to SOPs

8. Operate plasmapheresis machine and all other necessary equipment as per Grifols' SOPs, performing equipment daily calibration checks, quality control, maintenance, cleaning, troubleshooting (with exception of venipuncture site and needle manipulation), request for repair and maintain accurate documentation.

9. Promote donor satisfaction ensuring that donors are safe and comfortable attending to their needs

10. Ensure that all donor's questions are answered timely, accurately and professionally.

11. Maintain accurate documentation throughout the plasmapheresis procedure.

12. Disinfect and/or clean equipment between donors as required.

13. Maintain work area in a clean and organized manner.

14. Properly clean any blood or plasma spills.

15. Maintain inventory of supplies, complete inventory requests as needed.

16. Manage tasks to best accommodate donor flow and production levels.

17. Remain professional at all times in a fast paced environment.

18. Report quality issues and procedural deviation to QSM department and management.

19. Address all observations identified by Quality personnel.

20. Perform proper waste management of regular, recyclable and biohazardous waste.

21. Attend all required training sessions, staff meetings, etc.

22. Flexibility to work in other department of the donation center, actively transitioning to areas of need to promote operational efficiencies.

23. Maintain a consistent, regular attendance record.

24. Be available to work weekends, evenings and some holidays.

25. Perform other duties as assigned.

Donation Staff- Level 2

All the responsibilities listed for Donation Staff- Level 1, and :

1. Label plasma bottle and collection tubes

2. Perform venipunctures in order to obtain all necessary labelled samples/units accurately and efficiently. Troubleshoot by changing needle position/ manipulating venipuncture site.

3. Management of minor adverse reactions in the donation area, including proper documentation of these reactions in PC-Blut and plasmapheresis information label.

4. Providing assistance as needed to Physician Substitute for management of serious adverse reactions in donation area.

Required Skills, Qualifications and Experience:

Donation Staff- Level 1

1. High school diploma or higher education.

2. Excellent bed-side manner and interpersonal communication skills. Strong organizational and interpersonal skills required. Must have legible handwriting.

3. Proficiency with computers and related peripherals

4. Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure and technical manuals. Ability to write routine reports and correspondence.

Donation Staff- Level 2

All the responsibilities listed for Donation Staff- Level 1, and :

1. At least one-year phlebotomy experience in the hospital/industry.

2. Certification or qualification in recognized course related to phlebotomy is an asset.

3. If required, Provincial certification to work as a MLA/MLT, MLT, or phlebotomist.

Job Types: Full-time, Permanent

Pay: $43,680.00 per year

Additional pay:
Bonus pay
Overtime pay
Benefits:
Casual dress
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Schedule:
8 hour shift
Day shift
Evening shift
Monday to Friday
Morning shift
Overtime
Weekends as needed

Application question(s):
Were you referred to this position by a current employee of Grifols (formerly known as Canadian Plasma Resources)? If so, please indicate their name.
Are you available to work evenings AND weekends?

Education:
Secondary School (required)

Licence/Certification:
Phlebotomy (preferred)

Work Location: In person