Commercial Account Administrator - Fredericton or Moncton

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Wilson Insurance Ltd. is a work environment based on fostering a culture of excellence, collaboration, and continuous improvement to ensure the delivery of exceptional client experiences.

If you are passionate about providing excellent client service, have a commitment to effective communication and teamwork, hold a high standard for ethical conduct and prefer a hands-on work style . you are the person we are looking for to join our Commercial Account Administrator team!

This position requires an individual who is comfortable working at a varying pace, addressing multiple tasks and deadlines simultaneously, adjusting priorities often, and managing frequent interruptions.

The Commercial Lines AA is responsible for providing quality service to our Commercial Insurance clients. The AA makes changes needed for clients accounts, responds to basic client questions, processes client files, and renewals.

This role involves significant priority management, excellent attention to detail, the ability to clearly communicate, and provide excellent service when dealing with both internal and external clients.

_ The ideal candidate for this position will possess the following: _

High-school diploma or equivalent.

1-3 years of experience in an administrative and/or client service role.

A combination of education, skills and experience will be considered.

CAIB designation or experience in the Insurance Industry would be an asset.

Level 2 Agent License or working toward.

Experience in a Commercial environment would be an asset.

Strong experience using word processing and office productivity suites like MS365.

Experience using Applied EPIC is considered an asset.

Effective verbal and written communication skills.

Strong analytical, organizational and time management skills.

Self-motivated with a natural ability to deliver excellence in client service.

High level of attention to detail and accuracy.

Bilingualism English and French is an asset.

_ Working Conditions _

Some travel may be required.

Attending presentations and meetings is required. (in person / virtual and formal /informal)

Some overtime is expected due to the nature of the role. Regular office hours are 8am to 4:30pm AST.

_ Work Location _

Fredericton or Moncton, in-office.

Hybrid option within 12 months of employment.

Wilson Insurance offers a comprehensive benefits package and a great team environment.

For more information about Wilson Insurance, one of Atlantic Canada's largest independent brokers, visit us at .

If the position feels like it is the right fit for you, please send your cover letter describing why you are the best candidate for the role, along with a current resume on or before, August 15th, 2025.

We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: From $37,493.70 per year

Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
RRSP match
Tuition reimbursement
Vision care
Wellness program
Schedule:
Monday to Friday

Education:
Secondary School (preferred)

Experience:
Administrative or Client Service: 2 years (preferred)

Licence/Certification:
CAIB designation (preferred)

Work Location: Hybrid remote in Fredericton, NB E3B 1B6

Application deadline: 2025-09-12