Are you looking to develop your career in the wireless industry with a dynamic/dependable company who offers a positive and challenging work environment? If so, we would like to hear from you.

The Opportunity: Full Time Business Support Specialist

Location: Coquitlam, BC

The Business Support Specialist will provide support to all team members in the office. The BSS fulfills this objective by providing remarkable customer service and timely, critical support, to all members of the team and clients.

The Offer:
Monthly Salary, with monthly bonuses based on performance
Eligible for contests, trips, and many other incentives
Eligible for company demo line program
Medical, Dental, & Health benefits
Career growth and development through ongoing training programs

Skills & Qualities needed:
Remarkable customer service skills
A proven track record in meeting sales and service targets
A people person with an outgoing personality and a positive attitude
Strong communication and interpersonal skills
Quick learner & comfortable with technology
Easily adaptable to an ever changing, fast paced environment
Wireless industry experience is an asset.

Key Functions:
Provide sales support to Home Services, Outbound business and Corporate clients
Provide process & systems support: activations, billing, troubleshooting
Provide remarkable customer service
Provide timely service & support to all clients
Manage Inventory programs - Counts, Returns, Repairs, DOA, Transfers, etc.
E-Portal Account Management
Maintain office cleanliness
Complete administrative duties as required
Provide general support as required including but not limited to: gathering & compiling information, coordinating internal and external resources, processing orders, etc.
Complete other duties/tasks as assigned

Please apply by submitting your resume directly to our HR Team

Tom Harris Cellular TV Internet is the largest and most recommended Authorized TELUS dealer in Canada with a dedication to service and support at over 60 locations throughout British Columbia and Alberta . We are recognized as the leader in providing the highest level of customer service and support in the industry. We strive to exceed our customers' expectations to maintain their loyalty for a lifetime while offering excellent opportunities for professional and personal growth. We are proud to provide a positive work environment focused on teamwork and a performance based culture.

Work remotely
No

Job Types: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

Benefits:
Casual dress
Dental care
Employee assistance program
Extended health care
Life insurance
Store discount
Vision care
Wellness program

Work Location: In person