Join an outstanding team at a stunning 100-room select-service lodge nestled in the heart of Lake Louise! They are dedicated to providing exceptional guest experiences and are seeking a passionate and driven Operations Manager to help maintain high standards and operational excellence. As the Operations Manager, you will report directly to the Area General Manager and play a crucial role in overseeing daily operations. You'll ensure smooth functioning across all departments, including revenue management, housekeeping, front desk, and maintenance reporting. Your expertise in third-party booking software will be essential to maximizing occupancy and driving revenue growth.
Description
- Oversee daily operations and ensure exceptional guest satisfaction
- Implement effective revenue management strategies
- Utilize third-party booking software to optimize room sales
- Coordinate housekeeping and maintenance operations
- Support the front desk team in providing outstanding service
- Assist in training and mentoring staff to promote a positive workplace culture
Requirements
- 3-5 years proven experience in hotel operations management
- Strong background in revenue management and third-party booking software
- Excellent communication and leadership skills
- Passion for hospitality and a commitment to guest satisfaction
Corporate Culture
- Competitive salary range of $65,000 - $70,000, plus bonus opportunities
- Access to subsidized accommodations for team members
- A dynamic work environment in one of Canada's most breathtaking locations
- Opportunities for professional growth and development
If you're ready to take your career to the next level in a beautiful mountain setting, they want to hear from you!
Contact Janis Romeskie at x4 or submit your resume in confidence below.