Customer Service Representative

Las Vegas Petroleum is a thriving leader in providing fuel, food, and service at our travel centers and convenience stores across the nation. We pride ourselves on superior customer service and a welcoming atmosphere for all our guests.

Job Overview:
We are currently seeking a passionate and motivated Customer Service Representative to become a vital part of our team. In this role, you will be the face of Las Vegas Petroleum, ensuring that every customer has a memorable experience. Your dedication to customer satisfaction will help us maintain our high standards of service.

Key Responsibilities:

• Warmly welcome customers and assist them with their inquiries and needs.
• Efficiently address customer complaints and resolve issues with a friendly demeanor.
• Provide detailed information about products, services, and promotions to enhance the customer experience.
• Accurately process transactions and handle cash or card payments with care.
• Keep the customer service area tidy and stocked to ensure a pleasant shopping experience.
• Work collaboratively with team members to foster a positive work environment.
• Assist with inventory management and restocking when required.

Requirements

• Must have a high school diploma or equivalent.
• Experience in customer service or retail is preferred but not mandatory.
• Excellent verbal communication skills and a friendly attitude.
• Basic math skills necessary for handling transactions.
• Willingness to work flexible hours, including nights and weekends.
• Strong problem-solving abilities and composure in fast-paced situations.
• Team-oriented approach with a strong commitment to customer satisfaction.