Social Worker Technician

FAMILY & COMMUNITY SERVICES
Social Worker Technician
Department of Social Development
Open Competition
Northern Zone - Grand-Falls, Campbellton, Bathurst, Caraquet, Tracadie, Shippagan, Edmundston, Kedgwick

Interested in making a difference in our province? We encourage you to Choose GNB!

We are seeking compassionate, organized, and proactive Social Work Technicians to join our dedicated Child and Youth Well-Being Programs or Long-Term Care (LTC) team in the Northern Zone. The Child and Youth Well-Being teams include child protection, child and youth in care and our early help (prevention) program. In these meaningful roles, you will support children, youth, and families involved with the various child and youth well-being programs, working closely with social workers as part of an interdisciplinary team to promote safety, well-being, and permanency for vulnerable children and youth.

What you will do:

• Assist social workers in delivering services to children and families, supporting early help, children and youth in care, investigations, ongoing child protection, and evidence-based interventions.
• Conduct in-person home visits and collateral contacts to monitor safety, assess well-being, and support the implementation of plans.
• Support young people in reaching the pillars of the equitable standards ensuring permanency and lifelong connections.
• Participate in case reviews and case conferences.
• Help coordinate and deliver services such as supervised visits, transportation to appointments, and family reunification supports.
• Maintain accurate case documentation, progress notes, and records in accordance with departmental standards.
• Assist with crisis response, including immediate safety interventions under the guidance of a social worker.
• Provide practical support to children and caregivers, including helping with forms, referrals, and navigating available services and supports.
• Provide evidence-interventions promoting research and effective-solutions that support resiliency and empowerment.
• Act as a liaison between families, social workers, schools, health care providers, partners and community agencies.
• Support the delivery of prevention and early intervention initiatives within the department and community.
• Support clients and applicants throughout the LTC process, from initial contact through ongoing care planning.
• Collaborate with social workers to develop, implement, and adjust care plans that meet program standards and client needs.
• Assist with incident report analysis, crisis intervention, and caregiver support, as well as facilitating referrals.
• Educate clients, families, and service providers about LTC services, financial obligations, and provide support in navigating the system.
• Provide hands-on assistance with forms, facility selection, and decision-making related to long-term care options.
• Participate in interdisciplinary team meetings and contribute insights from direct client interactions.
• Facilitate communication and advocacy among clients, families, social workers, and service providers.
• Engage with the community through outreach, information sessions, and collaboration with senior centers and local organizations.

What we're looking for:

• Experience working in child and youth well-being programs (child welfare), social services, education, or a related field is an asset.
• Experience working in social services, healthcare, case management, or a related field is an asset.
• Strong communication, observation, and interpersonal skills with a trauma-informed and child/youth-centered approach.
• Ability to work independently while collaborating as part of a multidisciplinary team.
• Knowledge of child development, family systems, and child protection legislation is an asset.
• Knowledge of long-term care services, community resources, and care planning processes is an asset.
• Skilled in problem-solving, crisis management, and accurate documentation.
• Comfort and commitment to community engagement, including working with diverse and vulnerable populations.

Why join us?

• Meaningful work that protects and supports children and youth's well-being and strengthens families.
• A supportive team environment that values collaboration, safety, and compassion.
• A chance to develop your skills and contribute to lasting change for children and youth in need.
• Ongoing professional development opportunities.

Your attitude, skills and interests are just as important as your area of study. We are looking for diverse backgrounds that bring a combination of the following:

Need to have:

• Education: Graduation from a 2-year social service diploma program or a related field, recognized by the New Brunswick Association of Social Workers.
• Registration: Must be a member in good standing with the New Brunswick Association of Social Workers.

Written and spoken competence in English AND French is required for some positions, while others require a written and spoken competence in French. Please state your language capability.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensure that preferred language for assessment is identified on your resume.

Operational Requirements:

• Working variable hours within the assigned zone may be required.
• Possession of a valid class 5 driver's license and your own means of transportation is a must.

Additional Requirements:

• A Criminal History Clearance and an SD Record Check (under the Family Services Act) will be required before appointment.

Behavioral Competencies: The successful candidate will possess the following behavioral competencies:

• Client Service Orientation
• Effective Interactive Communication
• Flexibility
• Commitment to Learning
• Analytical Thinking/Judgment
• Teamwork & Cooperation

Technical Competencies: The successful candidate will possess the following technical competencies:

• Ability to Use Office Technology, Software, and Applications
• Planning and Organizing Skills
• Written Communication

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $60,021.00 to $65,734.50 per annum.

What can GNB offer you?

• Comprehensive benefits package and the Public Service Shared Risk Pension Plan.
• Opportunities for career growth, professional development and training.
• Free access to Employee and Family Assistance Program (EFAP) and services.
• Paid vacation benefits.

Providing a safe workplace for all. Your health and safety are important to us. GNB has implemented preventative measures across the organization to ensure your health and safety.

How to apply: We encourage applicants to apply online at www.ere.gnb.ca, by mail at the following address, or by email at [email protected] by June 26, 2026, indicating competition number R76-2026-27-12. This competition may be used to fill future vacancies at the same level.

Social Development
Human Resource Services
4th floor, 551 King Street
Fredericton, NB E3B 1E7
Telephone: (506) 462-5096
E-mail: [email protected]

We thank all those who apply, however, only those selected for further consideration will be contacted.

As per the Civil Service Act, veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We are an Equal Employment Opportunity Program contributing to the creation of a more balanced workforce that reflects the diversity of the province by removing barriers to employment and providing individualized supports to designated equity group members.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!