Sunnyside Property Coordinator

Type of Employment: Full-time, permanent, unionized (CUPE Local 5048)

Work Location: Saint John, NB (On-site work environment)

Application Deadline: October 9, 2026

United Way Maritimes - with teams located in and serving the regions of Central New Brunswick, Colchester & Cumberland Counties, Halifax, Lunenburg County, Pictou County, Prince Edward Island, and Saint John, Kings & Charlotte - is a for-impact organization that brings donors, volunteers, and partners together to create lasting social change. We believe everyone matters and deserves to belong, be safe, and live a life of their choosing. To help, United Way Maritimes alleviates and reduces local poverty by funding, partnering, convening, and advocating for solutions. United Way Maritimes is part of a federated movement of 50+ United Ways across the country.

The staff at United Way Maritimes takes pride in bringing together people who have a range of experience, talents, and backgrounds. We share a passion for each of the places we call home and bring many different skills and strengths to the work we do. Our community and social change priorities include poverty, social isolation, affordable housing, people experiencing marginalization and vulnerability, and recovery and resilience to environmental, mass casualty and public health emergencies. We provide a supportive and flexible work environment filled with opportunity, balance, and laughter.

The Housing Team is focused on creating and stewarding a sustainable, equitable, and community-driven parallel housing system that provides opportunities unavailable in the general market. This includes supportive housing, affordable rental, and attainable homeownership models that support people exiting homelessness, strengthen housing stability, and address gaps such as missing-middle housing.

The Sunnyside Community is a new supportive affordable housing community project in Saint John, New Brunswick owned and operated by United Way. This community will offer up to 70 high-quality, deeply affordable modular home units, with wrap around supports to ensure residents can remain safely housed.

Reporting to the Property Manager, Affordable Housing, the Sunnyside Property Coordinator is a hands-on and resident-focused professional who can effectively balance day-to-day property operations with building positive, respectful relationships with residents and community partners. They are skilled at coordinating maintenance, repairs, contractors, and tenancy-related matters while taking initiative to ensure the property is safe, well-maintained, and welcoming. Guided by strong values and a compassionate approach, they understand that successful affordable housing management requires both caring for the physical property and supporting residents with dignity, respect, and consistency through collaborative relationships with onsite support providers and team members.

The key responsibilities of the role include:

• Resident & Tenancy Relations: Acts as the primary on-site contact for residents for property-related matters. Supports move-ins, move-outs, tenancy administration, rent collection processes, and property-related concerns while maintaining accurate records and professional resident relationships. Works collaboratively with residents, support providers, and community partners to promote successful tenancies, address emerging concerns, and ensure residents understand their responsibilities, available supports, and community expectations.
• Property Operations & Maintenance: Serves as the primary on-site coordinator for property operations, ensuring the housing community is safe, well-maintained, and responsive to resident needs through regular inspections, preventative maintenance, timely repairs, and oversight of property assets. Coordinates contractors, suppliers, and maintenance activities, maintains accurate records, supports procurement and emergency preparedness efforts, and works closely with the Property Manager to identify and address ongoing maintenance, safety, and capital improvement needs.
• Administration & Reporting: Maintains accurate operational, financial, and property records while providing regular updates to the Property Manager on property conditions, resident matters, maintenance needs, and emerging risks. Supports reporting, budgeting, audits, inspections, and compliance activities, while identifying opportunities to strengthen policies, procedures, and overall site operations.
• Compliance & Risk Management: Support housing operations in compliance with Residential Tenancy legislation, Occupational Health & Safety requirements, fire and accessibility standards, insurance obligations, and other regulatory requirements. This includes supporting or conducting inspections and reporting, managing insurance claims, and proactively identifying and mitigating operational risks.

Qualifications

• Minimum three years of relevant experience in property operations, residential housing, facilities maintenance, affordable housing, community-based services, or a related field.
• Demonstrated practical skills in basic property maintenance and minor repairs.
• Ability to assess maintenance requirements and determine when work can be completed directly and when a qualified contractor is required.
• Experience coordinating contractors, suppliers, and service providers.
• Knowledge of, or ability to quickly develop strong working knowledge of New Brunswick residential tenancy legislation and processes.
• Understanding of Occupational Health & Safety requirements and safe work practices.
• Demonstrated ability to work respectfully and effectively with residents from diverse backgrounds, including individuals who may have complex needs.
• Strong interpersonal, communication, and active listening skills.
• Ability to establish positive resident relationships while maintaining appropriate professional boundaries.
• Demonstrated ability to organize and prioritize work based on importance, urgency, safety, and resident impact.
• Ability to work independently with minimal day-to-day supervision while knowing when to escalate matters to the Property Manager.
• Strong written communication and record-keeping skills with excellent attention to detail.
• Ability to appropriately manage confidential resident information.
• Proficiency with Microsoft 365 (e.g., Word, Outlook, SharePoint) and the ability to learn property management and organizational information systems (i.e., Yardi).
• Comfortable using common property maintenance, landscaping, and grounds-care tools and equipment.
• WHMIS certification, or willingness to obtain certification.
• Valid driver's licence and access to reliable transportation.
• Demonstrated commitment to continuous learning relevant to the position.

The ideal candidate is a values-driven and resident-focused professional with experience in affordable or supportive housing, homelessness services, or the nonprofit sector. They are organized, accountable, and proactive, with a hands-on, solutions-focused approach to managing operational and resident needs while building positive relationships with residents, colleagues, and community partners. Committed to Housing First, harm reduction, and trauma-informed practices, they remain calm and adaptable in changing environments and work collaboratively to support a safe, respectful, and well-managed residential community. Certifications in areas such as First Aid, crisis intervention, conflict resolution, suicide prevention, and overdose prevention are considered strong assets.

United Way Maritimes is committed to a comprehensive compensation package including salary, group retirement savings plan contribution, health and dental benefits, generous vacation time, additional time-off during the December holiday period, and professional development and training opportunities. The salary for this position is $56,650 per year.

Interested candidates are encouraged to reach out to our Administrative & HR Assistant, Aleks Wilson, for a conversation about the role, salary range, and total compensation package. To contact Aleks, please email: [email protected] or 902-298-3702.

If this sounds like you, let us know by sharing your resume and cover letter outlining why you could be the right fit for United Way Maritimes and this role. Submit your application to [email protected] by October 9, 2026 at 11:59 PM (AST).

United Way Maritimes deeply values equity and is committed to ensuring our staff community reflects the diversity of the wider community. We welcome applications from African Nova Scotian people, people of African descent, Indigenous peoples, racialized people, women, people with disabilities, people of varied sexual and gender identities, and others with the skills and knowledge to productively engage with diverse communities. United Way Maritimes seeks to maintain its commitment to inclusion and equity and recognizes that increasing the diversity of our staff supports this objective.

During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation should discuss their needs in advance of the assessment.