Practice Facilitator

Practice Facilitator

Salary Range: $78,289 to $105,921, plus a comprehensive benefits package, including a defined benefit pension plan

Location: Work from home within the health zones of the Vitalité Health Network (i.e. Edmundston, Campbellton, Bathurst and Acadian Peninsula or Moncton) or based at the NBMS office in Fredericton, NB, subject to operational requirements. This position will focus primarily on supporting physician clinics within the Vitalité Health Network zones. Regular travel throughout the province is required.

Build Better Health Care in New Brunswick

The New Brunswick Medical Society (NBMS) is the provincial voice of physicians, providing leadership, advocacy, and support to strengthen health care across New Brunswick. Representing practicing, future, and retired physicians, the NBMS works to advance fair and sustainable compensation, improve physician health and wellness, and influence health policy and system design to achieve better outcomes for patients.

Through its Practice Support programs, NBMS partners with physicians, nurse practitioners, and clinic teams to strengthen primary and specialty care, improve practice operations, and advance team-based models of care that enhance patient access, experience, and outcomes.

Why You'll Love Working Here

This is an opportunity to make a meaningful impact on health care delivery across New Brunswick while enjoying the flexibility of a remote work environment and the support of a collaborative, mission-driven organization.

As a Practice Facilitator, you will:

• work directly with physicians and clinic teams to support meaningful improvements in patient care and clinic operations
• lead meaningful quality improvement and practice transformation initiatives across NB
• collaborate with healthcare leaders and partners to support innovation in physician clinics
• work from your home community within New Brunswick while supporting clinics across the province
• receive ongoing professional development and learning opportunities
• participate in a competitive compensation program that includes a defined benefit pension plan, comprehensive health and dental coverage, paid vacation, and wellness benefits
• be part of a team dedicated to strengthening the health care system for physicians and patients alike

Position Overview

The Practice Facilitator works directly with physicians, nurse practitioners, and clinic teams across New Brunswick to support practice improvement initiatives that enhance patient care, team effectiveness, clinic operations, and access to care. This dynamic role combines facilitation, coaching, quality improvement, change management, and stakeholder engagement to help clinics identify opportunities, implement sustainable improvements, and strengthen team-based care delivery.

As a trusted advisor and facilitator, you will help physicians and clinic teams identify opportunities for improvement, implement meaningful change, and build sustainable practices that support better outcomes for patients and providers.

Who Would be Successful in This Role?

We are looking for someone who is passionate about improving health care and enjoys working collaboratively with physicians and clinic teams. You may be a great fit if you:

• enjoy building relationships and working collaboratively with physicians, healthcare professionals, and diverse stakeholders
• are passionate about improving health care delivery and supporting positive change
• have strong facilitation, coaching, and communication skills
• are comfortable leading discussions, workshops, and improvement initiatives
• enjoy solving problems, analyzing processes, and helping teams identify practical solutions
• can build trust, influence without authority, and support teams through change
• are highly organized and able to manage multiple projects and priorities
• thrive in a dynamic environment that combines relationship management, continuous improvement, and healthcare innovation

Key Responsibilities

Practice Facilitation and Improvement

• support physician practices in identifying and implementing quality improvement opportunities
• facilitate workflow reviews, assessments, and improvement planning
• assist clinics in strengthening team-based care and operational effectiveness
• support implementation of evidence-informed tools, processes, and best practices

Coaching and Change Management

• provide coaching and facilitation to clinic teams
• support clinics in implementing sustainable change initiatives
• connect teams with provincial resources and improvement opportunities
• support teams in measuring outcomes and evaluating improvement efforts

Health Partner Collaboration

• work with physicians, healthcare partners, government, and internal stakeholders
• support provincial practice support projects and initiatives
• contribute to provincial initiatives that strengthen access, quality, and continuity of care

Qualifications

Relevant experience may come from a variety of educational and professional backgrounds. Candidates who do not meet every listed qualification are still encouraged to apply if they believe their experience would support success in this role.

Education

• post-secondary degree or diploma in healthcare administration, business administration, health sciences, nursing, education, public administration, social sciences, or a related field
• equivalent combinations of education, training, certifications, and experience may be considered

Experience

• experience working within healthcare, primary care, or a related sector
• experience in quality improvement, facilitation, coaching, project management, or change management
• experience supporting organizational improvement initiatives and stakeholder engagement activities
• experience leading workshops, meetings, or group facilitation activities
• experience working with physicians, healthcare teams, or healthcare organizations is considered an asset

Knowledge, Skills, and Abilities

• understanding of quality improvement methodologies and change management principles
• knowledge of primary care environments, team-based care models, and healthcare operations
• strong communication, facilitation, and relationship-building skills
• ability to support diverse stakeholders and build consensus
• strong organizational, planning, and time management skills
• ability to analyze information and develop practical recommendations
• ability to work independently and collaboratively
• proficiency with Microsoft 365 applications and workplace technology
• strong problem-solving and critical-thinking abilities

Language Requirements:

• Written and spoken competence in English and French is required. Language proficiency will be assessed during the recruitment process.

Position Location and Travel

This position may be based remotely within New Brunswick in one of the Vitalité Health Network Health Regionals or from the NBMS office in Fredericton, subject to operational requirements. The role provides the opportunity to work directly with physician practices and healthcare teams across the province, supporting meaningful improvements in primary care delivery. Regular travel throughout New Brunswick is required, with a focus on Vitalité Health Network zones. Candidates must possess a valid driver's licence and have access to reliable transportation. Occasional work outside normal business hours may be required to accommodate physician schedules, clinic meetings, workshops, and program requirements.

Commitment to Equity, Diversity and Inclusion

The New Brunswick Medical Society is committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued and respected. We encourage applications from individuals from equity-deserving groups and are committed to providing reasonable accommodations throughout the recruitment process.

How to Apply

Qualified candidates are encouraged to submit a cover letter and resume outlining how their education, experience, and skills align with the requirements of the position. Applications should be submitted to:

Sandra Hunter, Director Finance and Operations: [email protected]

Applications will be accepted until September 30th, 2026, at 4:30 p.m. ADT, and all candidates will be reviewed as received.

Thank you for you interest in the New Brunswick Medical Society.