Case Management Coordinator

Case Management Coordinator

Organization: HomeBridge Youth Society www.homebridgeyouth.ca
Classification: Management (Non-Union)
Reports to: Director of Youth Care Services
Location: Dartmouth, Nova Scotia- Onsite
Hours of Work: Full-time (40 hours/week- typical Monday to Friday with flexibility to work evenings and weekends occasionally)

About the Opportunity

HomeBridge Youth Society is a licensed non-profit organization providing temporary care to young people (under 19) experiencing emotional and behavioural challenges. We have been in operation since 1977 and provide support and care to over 100 youth every year. We have 140+ employees working collaboratively from a multitude of professions.

We are looking for an experienced and ambitious Case management Coordinator to join our team!

Minimum Qualifications:

• Master's degree in Social Work plus 3 years' experience in child protection contexts preferred. Registered with the Nova Scotia College of Social Workers (NSCSW).
• Master's degree in Child and Youth Care plus 3 years' experience working with children or youth in a child caring setting.
• Bachelor of Social Worker plus 5 years' experience working in child protection contexts preferred. Registered with the Nova Scotia College of Social Workers (NSCSW).
• Demonstrated knowledge of the Department of Opportunities and Social Development care planning and care management systems.
• Access to a vehicle and have a valid driver's license.

Additional Asset Qualifications:

• Understanding of a Child and Youth Care Approach.
• Knowledge of the Children and Family Services Act.
• Knowledge of Child and Family Wellbeing Policies and Procedures.
• Profound understanding of the needs of marginalized and discriminated communities and families.

Definition of Terms:

Care management is the term used to describe the coordination for the care planning process which includes placement planning, family history and dynamics, behavioral and emotional concerns, academic needs, life skills and leisure planning, and physical health.

POSITION SUMMARY

The Case Management Coordinator is responsible to work collaboratively with the Director of Youth Care Services to ensure the care management system is followed for every youth residing in a HomeBridge program. The Case Management Coordinator will work directly with both the HomeBridge program Supervisor, as well as liaise with the youth's Social Worker and the anyone involved in the young person's network of services and supports. The Case Management Coordinator will be involved in care management in varying capacities within different HomeBridge programs and may be expected to report to any of the HomeBridge programs.

ACCOUNTABILITY:

The incumbent must adhere to all standards and expectations of the Province of Nova Scotia:

• Department of Opportunities and Social Development Child-Caring Facilities Policies.
• Children and Family Services Act.
• Protocol for Investigating Allegations of Child Abuse or Neglect in Child and Youth Caring Programs.
• HomeBridge Youth Society Employee Code of Conduct.
• HomeBridge Youth Society Manager Code of Conduct.
• Code of Conduct or Ethics of relevant Standards of Practice.

CORE COMPETENCIES

The incumbent is required to perform, exhibit and lead by example in the following areas:

• Analytical and conceptual thinking.
• Ability to constructively challenge the status quo and embrace change.
• Maintain resilience and adaptability while thriving in a fast-paced dynamic environment.
• Youth service orientation.
• Trauma Informed Practice
• Sharing knowledge and developing others.
• Relationship Building.
• Valuing diversity.
• Communication skills (verbal and written).
• Leadership.
• Organizational commitment and awareness.
• Familiarity with community based and formal mental health resources available for youth.
• Knowledge of issues facing youth with lived mental health experience.

DUTIES AND RESPONSIBILITIES

In all duties and responsibilities and any delegation of tasks, the Case Management Coordinator is responsible to ensure that all matters under the Child-Caring Facilities Policies which fall under their responsibilities are routinely reviewed and that the Policies are met or exceeded.

• Meet with the Director of Youth Care Services minimally once a week to review and discuss the needs of various youth within HomeBridge Youth Society.
• Under the supervision of the Director of Youth Care Services, be responsible for the complex care management of youth where required.
• Assist in the care management of all youth within HomeBridge Youth Society.
• Review reports of all HomeBridge programs and read youth logs as necessary.
• Research and develop a model which allows concise and easily accessible care management information in relation to all youth within HomeBridge Youth Society in consultation with the Director of Youth Care Services.
• Liaison and build relationships with all service providers involved with HomeBridge youth as well as the Department of Education, Justice, Health, Community Services and other community organizations.
• Attend youth care team meetings as requested by the program Supervisor.
• Ensure appropriate information is documented and accessible to youth care teams in relation to care management.
• Involvement in the transition planning for youth as they both enter and leave HomeBridge Youth Society as required.
• Articulate and apply various social work theories within the context of youth care practice.
• Attend and support Youth Care Workers in care management meetings and other relevant areas in relation care management.
• Support Youth Care Workers with navigating and understanding the different systems involved with the youth including Justice, Health, Education and other Community Services.
• Ensure Social Work theories are considered within the development and implementation of care plans and interventions.
• other duties as assigned

WORKING CONDITIONS

The work environment demands strong concentration and the ability to focus while maintaining sensitivity and appreciation of the delicate balance required in working with the clientele. Work hours are based upon client needs. Must be able to work independently, and under stressful conditions. The working environment often requires sensitivity to cultural, societal differences and appropriate protocols. Working conditions can include physical, emotional and mental demands.

Salary to start at $87,426

A comprehensive benefits package is available after eligibility requirements are met.

We encourage applicants from Indigenous People, Black and other racially visible people, people with disabilities and those from the 2SLGBTQ+ community to self-identify in your correspondence.

We encourage applicants from Indigenous People, Black and other racially visible people, people with disabilities and those from the 2SLGBTQ+ community to self-identify in your correspondence.

Reply in writing with an updated CV and cover letter to:
[email protected]