Community Standards Case Manager

Mount Allison acknowledges, honours, and respects that the land named Sackville, NB is part of the unceded territory of the Mi'kmaq People who are the historic inhabitants, custodians, and dwellers on the land where our University is built and confirms its commitment to strengthening relationships with all Indigenous people.

Position title: Community Standards Case Manager
Department: Student Affairs
Type: Part-time term appointment for twenty-one months
Opportunity type: Non-academic
Classification: Admin Grade 6
Salary range: $55,511 to $74,010 per annum
Supervisor's title: Director of Student Experience
Posted date: June 20, 2025
Closing date: July 4, 2025
Anticipated start date: August 1, 2025

Position description

The Community Standards Case Manager (CSCM) plays a key role in maintaining a safe, respectful, and inclusive campus environment. This position is primarily responsible for overseeing the implementation and administration of the Student Code of Conduct. The incumbent will also support the administration of other policies and codes related to non-academic student conduct, which include the Residence Life Code of Conduct, the Sexualized Violence Policy, and the Anti-Racism Education and Response Policy. The CSCM utilizes a trauma-informed lens to address misconduct, promote restorative justice, and support student community. Reporting to the Director of Student Experience, the CSCM ensures that all student conduct processes are fair, transparent, and consistent with university policies. This includes managing complaints, conducting investigations, and planning and facilitating educational programs aimed at fostering a respectful community. The responsibilities of this new position may evolve over time.

Responsibilities:

• Case Management: Oversee the management of student conduct cases and determine the best course for each individual case.
• Oversee Committee Membership: Work with the Director of Student Experience and Vice-President Student Affairs to promote the activation of and select members of the University community to serve on the University Judicial Panel and the Sexualized Violence Appeal Panel.
• Advisory Role: Serve as an advisor to university committees on matters related to student conduct.
• Promote and Encourage Non-Punitive Sanctions: Advocate for and work with external partners to implement restorative justice and mediation practices where and when possible. This involves fostering a culture that prioritizes reconciliation, mutual understanding, and constructive resolution of conflicts, rather than punitive measures where appropriate.
• Promote Awareness: Create awareness of the university's community standards and accountability policies and frameworks.
• Support Services: Refer students to support services and resources, ensuring their rights and responsibilities are upheld and that their wellbeing is protected. This includes membership on the Student of Concern Case Team.
• Documentation: Maintain accurate records of all student conduct cases and ensure confidentiality.
• Reporting: Prepare reports on student conduct trends and outcomes for university leadership.
• Continuous Improvement: Evaluate and improve student conduct processes and policies.
• Perform other duties as required.

Qualifications/skills

• A Bachelor's degree or related equivalent experience in restorative justice, community standards, conduct, conflict resolution, or similar.
• Minimum of 3 years of experience in conduct management or a related area, ideally in a post-secondary environment.
• Demonstrated ability to apply a trauma-informed approach to problem-solving and decision-making, ensuring fair and equitable outcomes.
• Excellent communication, presentation, and interpersonal skills.
• Strong organizational skills for case management and reporting.
• Demonstrated knowledge of student development theory and best practices in student conduct management.
• Ability to work independently and with confidentiality, as appropriate.
• Ability to use computer technology within an education context.
• Ability and willingness to work flexible hours.

If you are interested in the challenges and opportunities that this position has to offer, please forward your application to: People and Culture Department, Mount Allison University, 65 York St., Sackville, NB E4L 1E4 Fax: (506) 364-2385, e-mail: [email protected] Review of applications will begin on July 4, 2025.

Mount Allison is committed to diversity and inclusiveness. We encourage applications from members of racialized communities, Indigenous persons, persons with disabilities, and persons of all sexual and gender identities. We seek candidates with qualifications and knowledge to contribute specifically to the further diversification of our campus community.

At Mount Allison, we are committed to ensuring your interview experience is as comfortable and accessible as possible. If you require any accommodations or adjustments during the interview process, please do not hesitate to inform us. Your needs are important to us, and our dedicated team is here to support you.

Visit our website at www.mta.ca/employment for other employment opportunities at Mount Allison University or to register to receive e-mail notification of new opportunities.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.