Account Manager

Triware Technologies is seeking a relationship-focused Account Manager to help clients make confident IT decisions. In this role, you will manage a portfolio of client accounts, build trusted relationships, identify opportunities for practical technology solutions, and support revenue growth through responsive, consultative account management.

About Triware:

For over 35 years, Triware Technologies has been a trusted leader in the IT sector across Newfoundland and Labrador. We are proud to be:

• Constantly evolving and learning in the fast-moving technology industry.
• Supporting a wide range of established clients across industries.
• Partnered with top-tier technology vendors to deliver best-in-class solutions.
• Dedicated to diversity, inclusion, and a healthy workplace.
• Socially conscious and committed to giving back to our community.

What You Will do:

• Own a portfolio of client accounts and serve as the primary contact for account management matters.
• Build and maintain trusted, long-term relationships with client stakeholders and executive sponsors.
• Understand each client's business goals, challenges, and technology environment.
• Work with internal technical and advisory teams to recommend practical IT products and services.
• Identify opportunities with existing and prospective clients and contribute to sales targets.
• Prepare proposals and tailored presentations that clearly communicate value.
• Maintain accurate account information and forecast, track, and report on sales and account activity.
• Coordinate responses to client requests, concerns, and escalations, ensuring appropriate follow-through.
• Maintain awareness of relevant technology products, business solutions, and industry trends that may benefit clients.

What You Bring:

• Post-secondary education in business, sales, information technology, or a related field, or an equivalent combination of education and relevant experience.
• Experience in account management, business-to-business sales, client success, customer relationship management, or another relationship-focused role where consultative communication and follow-through were key.
• Demonstrated ability to understand client needs and translate them into practical solutions.
• Experience selling, advising on, or managing accounts for information technology products, services, managed solutions, or related business technology environments.
• Experience working in a technical advisory, IT services, value-added reseller, or managed service provider environment.
• Knowledge of current business technology solutions and trends.
• Strong relationship-building, consultative selling, negotiation, presentation, and communication skills.
• Excellent planning, organization, time management, and follow-through.
• Ability to work independently, collaborate across teams, and manage competing priorities.
• Comfort working with sales forecasts, account information, and performance metrics.

What we Offer:

• Competitive salary package
• Comprehensive health and dental benefits
• RRSP contribution program
• Ongoing training and professional development opportunities
• A flexible, supportive, and collaborative work environment

Apply by sending your resume to: [email protected]

Learn more about us: triware.ca

We embrace diversity and encourage applicants with a variety of backgrounds, perspectives, and skills to apply. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. Applicants considered for the position will be subject to a background check. This opportunity is available only to candidates legally entitled to work in Canada.