Sales Operations and Content Developer

Reporting to the Vice President of Business Development, the Sales Operations and Content Developer will provide support to the Sales & Marketing Department to ensure that all revenue goals are attained.


  • Manage the operational cadences of the sales team. This includes but is not limited to establishing monthly and/or quarterly reporting cadence, annual territory planning and execution, goal tracking and alignment, among others.
  • Build and manage the monthly and quarterly forecasting process, partnering closely with the Global VP of Sales, finance, and the executive team.
  • Build and maintain the enablement materials and tools critical to sales success in close partnership with sales leadership, product marketing, product management and operations.
  • Build, design and improve sales processes, systems, and automation; manage the sales technology stack, driving investment priorities to optimize the sales process.
  • Align processes and decisions to our customers' buying process.
  • Establish and incorporate best practices on opportunity and CRM management.
  • Establish aligned sales KPIs (in partnership with sales leadership, marketing, product management, operations) and manage the build of automated KPI reporting; continuously iterate and align KPIs to adapt to changing business dynamics and company maturity.
  • Develop sales tools for both direct and indirect sales (reseller) channels.


  • 1-5 years related experience in Sales Operations, Business Operations or Business Analytics
  •  Advanced excel skills (pivot tables, array functions, macros preferred) and ability to work with large data sets, Salesforce proficiency.
  • Understanding of go-to-market strategy and execution in a B2B environment.
  •  You have excellent time management, analytical and organizational skills.
  • You have a passion for and/or a strong skill set in rolling up your sleeves and building for the future in a collaborative way.
  • A "builder" mentality willing to wear multiple hats and take action to deliver results in a start-up fast paced, rapid-growth environment

What would set you apart:

· A bachelor's degree in Business Administration, Marketing, or another related field.

· B2B and technology experience

· Knowledge of reseller distribution go to market models a plus.

· Experience working in a hyper-growth company.

Work With Us

Smart Skin is based in downtown Fredericton, New Brunswick and is currently adjusting to a remote development team due to the COVID-19 outbreak. The team currently consists of a diverse group of hardware engineers and software developers. Our sensors are used worldwide by the largest bottling and pharmaceutical companies in the world. We have a casual office environment with snacks and coffee as well as a ping-pong table.

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