RECEPTIONIST

SOCIAL DEVELOPMENT

RECEPTIONIST

(Administrative Services Level 3)

OPEN COMPETITION

CENTRAL OFFICE - FREDERICTON

The Department of Social Development is seeking a qualified candidate to join the Finance and Administration Branch as a Receptionist in Central Office in Fredericton.

The Department of Social Development works to improve the quality of life for New Brunswick's citizens. We are committed to transforming our service delivery processes and policies to improve the experience of both our clients and our staff. We strive to be a great place to work, and foster an environment where clients feel welcomed, valued, and supported. Our focus is ensuring that our province's families, children and seniors receive the services they need, when they need them. The Department offers programs and services to provide greater independence, and improved quality of life and protection to New Brunswickers.

As a member of the Finance and Administration Branch as a Receptionist, you will be responsible to provide a variety of administrative support services to the general public and all levels of staff within the office.

The successful candidate may be responsible for the following:

• Receiving and responding to a wide range of routine telephone inquiries and walk-in clients;
• Evaluating inquiries;
• Providing general information, directing clients, and/or the general public to the appropriate employee or resource;
• Photocopying and fax services, data entry, records management and mail outs
• Processing incoming and outgoing mail,
• Performing other related duties as required. (i.e., coordination of building access and parking permits).

ESSENTIAL QUALIFICATIONS:

High school diploma or GED supplemented by successful completion of one (1) year post-secondary program in office technology, secretarial field or other post-secondary education in a related field and a minimum of three (3) years of related work experience. Knowledge and experience working with Microsoft Office Suite is required. An equivalent combination of education, training and experience may be considered.

Written and spoken competence in English and French is required. Please state your language capability.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensure that preferred language for assessment is identified on your resume.

ASSET QUALIFICATIONS: Preference may be given to candidates that demonstrate experience in one or more of the following asset qualifications:

• One (1) year experience in an office environment.
• Experience working with the general public
• Experience working with confidential information; and/or
• Experience with conflict resolution.

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioural competencies:

• Client Service Orientation
• Concern for Order
• Effective Interactive Communication
• Teamwork and Cooperation
• Flexibility

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:

• Ability to use Office Technology, Software and Applications
• Planning and Organizational Skills
• Written Communication

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $1,625.00 - 1,971.00 bi-weekly

We encourage applicants to apply on-line or by mail at the following address by May 23, 2025, indicating competition number: R76-2025-26-14.

This competition may be used to fill future vacancies at the same level.

Social Development

Human Resource Services

4th floor, 551 King Street

Fredericton, NB E3B 1E7

Telephone: (506) 462-5096

E-mail: [email protected]

We thank all those who apply however only those selected for further consideration will be contacted.

As per the Civil Service Act, candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We promote a scent-reduced environment.

We are an Equal Opportunity Employer.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!