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VP Operations

General Management


Bluedrop Training & Simulation

Halifax City, Nova Scotia

Bluedrop Training & Simulation Inc. (BTSI) focuses on design and development of eLearning, simulation, and integrated training solutions for our clients.

VP Operations

Reporting directly to the Chief Operating Officer, the VP Operations oversees the business management of BTSI’s professional services practice including eLearning development, learning consulting and design, and planning, organizing, staffing, leading, and controlling program activities. The incumbent is expected to provide leadership and support to the professional services team by taking a hands-on approach within the BTSI Delivery organization based out of our Halifax location. This would include; continuously monitoring and improving best operational practices, providing business leadership and mentoring, identifying and managing human resource requirements, collaborating with the BTSI sales organization to develop learning solutions for clients, analyzing and reporting on financial performance regularly, and building a culture of high quality, professionalism, and customer service.

Responsibilities

The VP Operations performs a wide range of duties including the following:

  • Act as the business leader for the BTSI professional services (PS) line of business
  • Manage financial performance and effectiveness of the PS team
  • Lead and motivate project managers and resource managers to ensure the efficient delivery of eLearning deliverable
  • Manage and develop effective and efficient processes for managing the delivery of learning products and services
  • Collaborate with BTSI sales team to help define scope, deliverables, timelines, risks, and processes associated with opportunities
  • Negotiate and finalize contracts with newly acquired business/clients
  • Oversee and work with a team of subject matter experts to ensure seamless delivery of learning content to end customer
  • Work directly with client project executives to identify and resolve project issues proactively
  • Manage contract execution and program budgets and provide relevant reports for client and internal use with the assistance of project team
  • In consultation with the Director, Human Resources, recruit, interview and select well-qualified program staff
  • Liaise with other managers to ensure the effective and efficient program delivery
  • Monitor financial projections and report variance to the Chief Operating Officer on a regular basis
  • Identify and evaluate the risks associated with program activities and take appropriate action to manage the risks
  • Monitor delivery activities and conduct regular evaluation within the projects
  • Establish and maintain effective quality, compliance, security and continuous improvement programs that satisfy ISO registration and applicable government security regulations

Qualifications

Education

  • University degree in Business or a related subject

Experience

  • 5-10 years of experience in a senior business management role within the eLearning industry
  • Experience in managing quality, compliance and continuous improvement programs
  • Experience in maintaining company security programs
  • Experience working within a defence-related business environment would be considered a strong asset
  • Must be able to obtain a Government of Canada security clearance

Professional designation

  • PMP designation would be an asset

Knowledge, skills and abilities

  • Business acumen a must
  • Knowledge of eLearning courseware development business process and procedures
  • Knowledge of program management
  • Knowledge of client groups and/or issues related to the defence and aerospace domain

Personal characteristics

  • The VP Operations should demonstrate competence in some or all of the following: 
    • Ability to act as a strong hands-on business leader
    • Collaborative and thought provoking
    • Behave Ethically: Understand ethical behaviour and business practices, and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization
    • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization
    • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
    • Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities
    • Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters
    • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
    • Lead: Positively influence others to achieve results that are in the best interest of the organization
    • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
    • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities
    • Analyze: Be able to undertake thorough analysis and synthesize for executive level presentation
    • Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results
    • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem

This is an excellent opportunity for an ambitious, career-oriented individual who wishes to be part of a large, dynamic and highly successful organization. We offer competitive compensation, bonus opportunities and benefits, as well as exceptional career growth potential. Please forward your resume, in confidence, by clicking Apply Now to be considered for this current vacancy. While we thank all candidates for their interest, only those candidates to be interviewed will be contacted.

Bluedrop Training & Simulation Inc. is an equal opportunity employer. We just hire the best….

 

 


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