To provide supervision to the Services areas in the store; including cash, copy and technology services. Will have direct accountability for all cash and service associates. Depending on volume, will have accountability for copy and technology services associates. Required to take an active role in maximizing sales and ensuring complete customer satisfaction. Assesses and evaluates direct reports, and takes a lead role in providing guidance, training and coaching on company initiatives, sales programs and product knowledge to maximize sales and earnings. This associate will also have keyholder responsibilities (open and closing the store) and will perform Manager on Duty shifts.
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