

- Administer collection process for personal and commercial loan portfolio.
- Ensure adherence to compliance requirements, policies, and procedures.
- Monitor, analyze, track, and execute timely repayments.


- Répondre aux demandes de soutien technique via téléphone et chat
- Créer et documenter des billets pour chaque contact client
- Diagnostiquer et résoudre les problèmes techniques


- Manage 24-hour operations at multiple sites
- Ensure adherence to legislative requirements
- Provide industry feedback and create action plans





















