Site Description: Niagara Health – Marotta Family Hospital is a state-of-the-art healthcare facility offering advanced, patient-centered care. Opened in 2013, it features specialized services in emergency medicine, critical care, surgery, mental health, and women's and children's health. The hospital is home to the Walker Family Cancer Centre and a Heart Investigation Unit, providing regional access to life-saving treatments.

Position: Full-Time Security Guard
Site: Niagara Health - Marotta Family Hospital, 1200 Fourth Ave, St. Catharines, ON L2S 0A9
Hours: Continental Rotating (0800-2000/2000-0800 hrs)
Payrate: $18.62/hr. to $20.94/hr. "based on levelling system"
Averaging Agreement: Averaging Agreement (AA) after 88 hours
Posting Date: July 18, 2025
Internal Posting Closing Date: July 25, 2025
External Posting Closing Date: July 25, 2025

Key responsibilities:

• Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• Greeting and assisting visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards

Prerequisites:

• Valid Security License for the province of Ontario
• Valid First Aid & CPR Level C from a WSIB approved provider
• Immunization records for Mumps, Measles, Rubella, Varicella , Covid Vaccine two doses, and two step TB skin test
• English (oral and written) fluency is a
• Must have one year experience in healthcare security, or law enforcement
• Legally authorized to work in Canada
• Degree in Police Foundations, Protection Security and Investigations, Criminology, or Border Services will be an asset
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• • Applicants lacking these certifications can opt into Paladin's UOF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
  • Please be aware: The UOF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

• Opportunities for training and professional development
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks

"If you're excited about the opportunity to work with Paladin Security but don't meet every single qualification listed, don't let that stop you from applying. You may be the ideal candidate for this role or another within our organization. We're always looking for great talent to join our team and contribute to their unique strengths."