Position: Security Supervisor
Site: Vaughan Mills
City: Vaughan
Status: Full-Time Permanent
Hours: Night - Sunday to Thursday 2200-0600 & Saturday 2200-1000

Category: Overtime After - 44 Hours ESA

External Posting Date: Jul 16 2025

External Closing Dave: Jul 23, 2025

Internal Closing Date: Jul 30, 2025

Vaughan Mills is one of Canada's premier outlet and value retail destinations, offering a dynamic mix of fashion, lifestyle, and entertainment brands. As a high-traffic shopping center, we are committed to providing a safe and welcoming environment for all visitors, retailers, and staff.

Key Responsibilities:

• Supervise and coordinate the activities of on-duty security staff to ensure the safety and security of the shopping center
• Respond to and manage incidents, emergencies, and unusual activities in a calm and professional manner
• Conduct regular patrols and inspections of the property, ensuring all security protocols are followed
• Act as a primary point of contact for emergency response and liaise with local law enforcement, emergency services, and other stakeholders
• Liaise regularly with Vaughan Mills Property Management to align security operations with centre policies and operational goals
• Assist with recruitment, training, and performance evaluations of security personnel
• Prepare incident reports, shift summaries, and maintain accurate records
• Support the enforcement of centre policies, rules, and procedures, ensuring compliance with legal and regulatory requirements
• Deliver exceptional customer service while resolving guest or tenant concerns
• Lead by example, fostering a professional and respectful work environment

Qualifications:

• Minimum 2–3 years of experience in a security supervisory or leadership role, preferably in a retail, hospitality, or commercial environment
• Valid Ontario Security Guard License (mandatory)
• First Aid and CPR Certification (Level C) required
• Excellent communication, leadership, and interpersonal skills
• Strong decision-making and conflict resolution abilities
• Proficient in report writing and use of security technologies (CCTV, access control, incident management software)
• Availability to work flexible shifts including evenings, weekends, and holidays
• Legally Eligible to Work in Canada Full Time
• Management Of Aggressive Behavior
• Use Of Force Trained
• 2 Years experience in a security role
• G Drivers License
• Police Foundation Training Could be an asset

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!