Publié il y a 12 jours
Numéro de concours:
173960-en_GB
Requisition ID: 173960 Career Group: Store Management Job Category: Retail - Front End
Travel Requirements: 0 - 10%
Job Type:Full-Time Country: Canada (CA) Province: Nova Scotia
City: Kingston Location: 0746 Greenwood Sobeys Postal Code: B0P 1R0
Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family. A ll career opportunities will be open a minimum of 5 business days from the date of posting. Overview
The Front End Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. Job Description
People Leadership
Create a coaching and development culture for all employees, which embraces a passion for food
Demonstrate outstanding leadership, while serving as a role model
Manage direct reports including: selection, orientation, training and development, performance management, succession planning and compensation
Communicate operational requirements/changes to department employees
Manage store operations as required
Customer Offering
Create a shopping experience that engages customers in a way that enhances loyalty, sales, profit
Provide superior customer service to meet customer needs
Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
Execute winning conditions as required
Policy/ Regulatory Adherence
Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required
Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
Financial
Balance cash office according to company policies and procedures
Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
Manage the department budget
Personal/ Professional Development
Thorough understanding of all relevant company programs; attend training as required
Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions and product policies
Employee Engagement
Act as the employer of choice by actively supporting an environment of employee engagement
Initiate, support, participate and lead community and charitable events and activities
Other Duties
Coordinate maintenance of department equipment and repairs
Provide feedback for continuous improvement
Maintain a clean and safe working environment as per Company requirements
* Other duties as required Job Requirements
We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
While all responses are appreciated only those being considered for interviews will be acknowledged. We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.
Travel Requirements: 0 - 10%
Job Type:Full-Time Country: Canada (CA) Province: Nova Scotia
City: Kingston Location: 0746 Greenwood Sobeys Postal Code: B0P 1R0
Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family. A ll career opportunities will be open a minimum of 5 business days from the date of posting. Overview
The Front End Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. Job Description
People Leadership
Create a coaching and development culture for all employees, which embraces a passion for food
Demonstrate outstanding leadership, while serving as a role model
Manage direct reports including: selection, orientation, training and development, performance management, succession planning and compensation
Communicate operational requirements/changes to department employees
Manage store operations as required
Customer Offering
Create a shopping experience that engages customers in a way that enhances loyalty, sales, profit
Provide superior customer service to meet customer needs
Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
Execute winning conditions as required
Policy/ Regulatory Adherence
Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required
Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
Financial
Balance cash office according to company policies and procedures
Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
Manage the department budget
Personal/ Professional Development
Thorough understanding of all relevant company programs; attend training as required
Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions and product policies
Employee Engagement
Act as the employer of choice by actively supporting an environment of employee engagement
Initiate, support, participate and lead community and charitable events and activities
Other Duties
Coordinate maintenance of department equipment and repairs
Provide feedback for continuous improvement
Maintain a clean and safe working environment as per Company requirements
* Other duties as required Job Requirements
- Ability to work independently in a fast paced environment
- Above average communication skills (oral and written)
- Full knowledge of department operations and skills
- Proficient use of Microsoft office suite
- Full knowledge of total store operations and skills
- High School Diploma
- Minimum 18 months of retail store experience, particularly in the specific department
- Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
While all responses are appreciated only those being considered for interviews will be acknowledged. We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.