About Us

At V!BE Interiors, we do more than install flooring. We help people get back home. As part of the Pro-Claim Group, we specialize in high-quality, fast-turnaround flooring solutions for restoration projects across Western Canada.

We're a people-first team driven by purpose, craftsmanship, and making a real impact. From natural hardwood to carpet tiles and countertops, we're known for expert installs, smooth communication, and a commitment to doing things right.

What's in it for you? 100% company-paid extended health and dental, tuition reimbursement, and a strong team culture built on trust, pride, and good vibes.

Sound like your kind of crew? Let's talk.

This position focuses on managing and creating job files, assisting the Flooring Project Manager on quotes and estimates, and scheduling jobs within customer's availability and satisfaction from time to time. The worker will also have a responsibility to assure that all proper paperwork is in place, that pickups and deliveries of flooring are according to schedule, and that important information is communicated with the sub-trades/installers as necessary. This position will report to the Flooring Project Manager.

• Contacting customers and homeowners to gain and pass on job information.
• Contacting customers to schedule jobs.
• Ensuring the delivery team and sub-trades have the required paperwork needed to perform the job.
• Handling incoming calls to the Flooring department.
• Assist in coordinating schedules between clients, subcontractors, and internal teams to prevent delays.
• Monitor flooring inventory levels, report shortages, and place orders when required.
• Coordinate with suppliers for delivery timelines and resolve any delivery discrepancies.
• Delivering exceptional customer service to insurance stakeholders, homeowners, and property managers.
• Being proactive in resolving customer service issues.
• Liaising with appropriate departments and sub-trades to ensure that work is completed on time, on budget, and meets quality standards.
• Liaising with appropriate departments, sub-trades, homeowners, and adjusters on the status of work.
• Working with the Flooring Project Manager to ensure all administrative aspects of the job are performed in a timely and accurate manner.
• Preparing accurate job costing and estimating, ensuring target margins are met.
• Meeting with Clients to provide samples.
• Review upgrade options with homeowners and provide upgrade quotes.

The successful candidate will become eligible for 100% company-paid benefits after completing their probationary period.

Compensation

Salary: $45,000 - $55,000 per annum (based on experience)

We are a family-orientated and flexible work environment. If you want to have friends where you work, then look no further – you've found your home. We want our staff to do well, both in the workplace and in their personal life, our management team we'll help you achieve your goals, both professionally, and personally. Platinum Pro-Claim supports career advancements and continuous training!

Applicants must be legally authorized to Work in Canada

We thank all candidates for their interest; however, only shortlisted candidates will be contacted.

If you need any accommodations for your interview, please email [email protected] as early as possible before your interview. Providing advance notice and details will help us make the necessary arrangements to support you.

• High school diploma required; post-secondary education and 1–2 years of experience in flooring, construction, or restoration preferred.
• Previous flooring installation experience is considered an asset.
• Comfortable with Microsoft Office, mobile devices, and job-related software (e.g., ICC, DockuSketch); some math skills for estimates and measurements.
• Excellent written and verbal communication, with strong organizational skills and attention to detail.
• Proven experience in a client-facing role with a proactive, service-oriented mindset.
• Collaborative, dependable, and adaptable in a fast-paced, changing environment.
• Valid driver's license and reliable vehicle required; must be able to occasionally visit job sites and work outside regular hours.
• Knowledge of common flooring materials (e.g., hardwood, laminate, vinyl, tile, etc.) and their installation requirements is beneficial.
• Familiarity with reading and interpreting construction drawings and site plans.
• Willingness to learn and grow into a Flooring Project Manager role over time.
• Strong interpersonal skills to communicate with customers.
• Familiarity with restoration processes, insurance claims, and flooring materials is an advantage.