Print Industry Office Administrator & Customer Service Rep

Location: Woodbridge/Vaughan, Ontario

Are you passionate about printing and marketing, and dedicated to delivering outstanding customer experiences? Join our custom printing and marketing services.

Key Responsibilities

• Manage the entire order cycle, from entry through to delivery tracking.
• Plan, prioritize, and coordinate customers order to meet delivery deadlines.
• Monitor daily production workflow and adjust priorities for maximum efficiency.
• Accurately enter orders into our software system and maintain up-to-date records.
• Provide proactive updates to customers on order status, delivery timelines, and any changes.
• Liaise with suppliers: issue purchase orders, track incoming materials.
• Assist with general administrative and operational tasks to ensure seamless day-to-day operations.

Requirements

• Minimum 2–3 years' experience in the print industry.
• In-depth knowledge of paper types, grain direction, and GSM specifications.
• Hands-on familiarity with digital printers and production workflows a strong asset.
• Exceptional customer service skills with a customer-first mindset.
• Strong organizational, multitasking, and time-management abilities.
• Proficiency with order management systems and the Microsoft Office suite.

What We Offer

• A collaborative team culture that celebrates excellence and innovation.
• Dynamic, supportive work environment with opportunities to learn new skills.
• Competitive salary plus profit-sharing program.

Apply now by emailing your resume and a brief cover letter to [email protected]
We look forward to hearing from you!