Looking for a high-paying job in White Rock with a top employer? Join White Rock Volkswagen part of Trotman Auto Group, recognized as one of the best places to work in White Rock!

Why Work With Us?

At White Rock Volkswagen, we're not just selling and servicing cars – we're delivering exceptional customer experiences. As a Service Appointment Coordinator, you'll be part of a dynamic team. Your skills and expertise keep customers satisfied and vehicles on the road!

What We Offer:

· A rewarding career with a top automotive group in BC

· Full Time, Permanent Role with a Competitive Salary

· Benefits - Access a wide range of medical, dental, and mental wellness services to keep you and your family healthy.

· A supportive and innovative workplace culture

· Career Growth and Development: Access to paid training, NADA courses for various departments, and internal professional and career development opportunities.

Who We're Looking For:

✔ Passionate about customer service
✔ 1+ years experience in scheduling, reservations or logistics coordination

✔ Motivated to grow in a fast-paced environment

✔ BC Class 5 driver's license with a clean abstract.

✔ Confidence on the phone, positive attitude and desire to exceed customer expectations

Schedule: Full-Time; Mon-Fri: 8:30am – 5:00pm

Compensation: $18-22/hr + Production Bonus

What your day will look like:

Customer Service Excellence: Delivering outstanding service with a positive attitude and professionalism

Book Appointments: Using Dealer Management Systems to schedule future service appointments via outbound calls, texts, and emails.

Communication: Managing customer requests through phone, email, and text, ensuring accurate information collection. Utilizing Dealer Management Systems for outbound communications.

Follow-Up: Promptly addressing service inquiries, conducting after-service follow-ups, sharing feedback with relevant parties, and documenting notes.

Preparing Internal Requests: Creating simple internal repair orders to service, repair and maintain dealership-owned vehicles.

Apply Now and take the next step in your career! Join one of Canada's Best Managed Companies.

Trotman Auto Group is an equal-opportunity employer. Only selected candidates will be contacted.

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