About Us:

At Beanfield, we're not just building networks; we're building communities. Proudly Canadian and locally operated, we've spent over 35 years growing a fibre-optic network that connects people and possibilities across Toronto, Montreal, and Vancouver. From our beginnings in Liberty Village, we've always challenged the status quo, believing that everyone deserves fast, reliable internet, regardless of geography or legacy limitations. We are Challengers, driven by relentless curiosity and a bold spirit to do things differently.

With a fully in-house operation, from construction to support, we take pride in working together to create meaningful connections. We are United, collaborating across departments and cities to deliver the best service possible to the communities we serve.

Most importantly, We Care about our customers, our colleagues, and the neighbourhoods we call home. Whether through thoughtful service, community engagement, or simply supporting one another, our values guide everything we do.

Join us in shaping the future of connectivity, together.

Position Summary

Reporting to the Sr. Director of Infrastructure & Unified Communications, the Director, IT Infrastructure will own the end-to-end management of Beanfield's internal technology infrastructure, including systems engineering, virtualization, cloud integrations, and end-user services.

This is more than just an operational leadership role. You'll be responsible for designing and executing our infrastructure roadmap, driving innovation in containerization and hybrid-cloud solutions, and leading a talented team of engineers through transformational projects. From managing Linux-based systems to optimizing corporate applications and ensuring seamless support across all teams, you'll be critical to keeping Beanfield secure, scalable, and future-ready.

You'll be a key player in defining Beanfield's 5-year Technology Strategy, helping to align IT capabilities with broader business goals and enabling rapid, sustainable growth.

Key Responsibilities:

Strategic Infrastructure Planning

• Develop and implement infrastructure strategy in collaboration with the Systems Engineering Team, defining standards across compute, storage, and virtualization platforms.
• Lead the strategic direction for containerization technologies to support modern application deployment.
• Partner with stakeholders to assess short- and long-term infrastructure needs across systems and cloud, ensuring alignment with Beanfield's goals.
• Provide budgetary input for 5-year technology roadmaps, identifying major projects and future capability investments.
• Translate business requirements into technical solutions and prioritize infrastructure projects to ensure consistent, reliable delivery.

IT Systems & Infrastructure Operations

• Oversee the design, deployment, and management of systems infrastructure, virtualization platforms, and associated OS/software environments.
• Maintain detailed infrastructure documentation including configurations, DR plans, and service records to support continuity strategies.
• Direct compliance audits for security, backups, and disaster recovery in line with company policies.
• Monitor and report on system performance, conducting regular testing and root cause analysis to drive improvements.
• Optimize infrastructure through scripting, automation, and configuration management.
• Ensure infrastructure assets meet hardening and vulnerability standards.
• Manage Linux and open-source systems (Redhat, Ubuntu, AlmaLinux) and enterprise applications like Kea DHCP, Bind, KVM, VMware, and Proxmox.
• Provide database oversight (PostgreSQL and others) to ensure integrity and performance.
• Manage containerization/orchestration using Podman, Docker, and Kubernetes.

Resource & Financial Management

• Oversee technology evaluation and procurement, ensuring scalable and cost-effective infrastructure solutions.
• Lead budget planning and financial oversight for the Systems Engineering function.
• Conduct ROI and cost-benefit analyses for proposed technology initiatives.
• Manage vendor relationships, contracts, and performance evaluations.
• Lead hiring, training, and development efforts for the infrastructure team, fostering a high-performance culture.
• Optimize resource allocation and portfolio management to ensure project efficiency and financial responsibility.

End-User Services

• Provide strategic leadership for IT Service Desk operations, ensuring effective support for all corporate and remote teams.
• Manage the full lifecycle of end-user hardware, including procurement, deployment, and decommissioning.
• Ensure effective IT resource allocation and planning to meet nationwide demands.
• Oversee IT policy compliance, MDM solutions, and SOC 2 Type II-aligned risk mitigation strategies.
• Promote user education through knowledge base content, documentation, and training resources to increase user autonomy and satisfaction.

Skills & Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field (required)
• 10+ years of progressive experience in IT infrastructure and systems engineering
• Extensive experience in Linux environments and hybrid-cloud infrastructure
• Proven leadership in cross-functional teams and geographically distributed environments
• Deep familiarity with ITIL frameworks and enterprise IT operations
• Strong ability to influence, strategize, and communicate with senior stakeholders

Technical Skills

Must-Have:

• Linux Enterprise (Red Hat, Ubuntu, CentOS/AlmaLinux)
• Virtualization (VMware, Proxmox, KVM)
• Containerization (Docker, Podman, Kubernetes)
• Monitoring (LibreNMS, Nagios)
• Backup Solutions (Rubrik, Veeam)
• Hybrid Cloud (AWS, Azure)

Strongly Preferred:

• Windows Server and AD management
• PostgreSQL and enterprise-grade databases
• Experience supporting open-source infrastructure apps
• ITIL v4 certification
• Experience with MDM tools and device fleet management

What's in it for you?

• Competitive base salary plus bonus based on company and individual performance.
• Permanent, full-time position.
• A comprehensive group insurance plan - medical, dental, vision care with health and lifestyle spending accounts.
• A fantastic parental leave top-up program.
• Support for professional and career development.

At Beanfield, we are proud to be an equal-opportunity employer.

We are committed to fostering a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status. Beanfield is dedicated to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in all aspects of employment, as well as in our services, programs, and activities. If you require accommodation during the application or interview process, please contact us at [email protected].

Please note that candidates must be legally eligible to work in Canada at this time. We regret that Beanfield is unable to sponsor employment Visas.

Please note that all communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.