The Terminal Operations Specialist, under the direction of the Operations Manager/Project Engineering Group, will primarily be responsible for providing technical support to fuel carriers and field operations at Terminals 24 hrs a day, 7 days a week on a basis. Duties include but are not limited to PQM (Product Quality Management), loading or unloading issues due to account issues, field equipment issues, or access related.

This is a full-time permanent position and will include a variation of day shifts and/or night shifts and will include some weekends. Schedule will vary based on business needs.

Key Responsibilities:

- Resolve Product Quality issues and escalate to Product Quality Advisor and/or Terminal Operators if needed.

- Reset/Adjust terminal equipment per documented process.

- Troubleshoot loading/offloading issues. - Accurately report and document issues in a timely manner.

- Identify second level support and escalate as needed.

- Acknowledge alarms in SCADA system.

- Reset system passwords for users. - Assist with routing head office calls.

Competencies

• Ability to multi-task under pressure
• Strong negotiation skills
• Organization
• Ownership
• Professionalism
• Resourceful
• Time Management

AboutYou:

• 3-5 years proven experience working in a similar role. Construction/oil/energy industry experience is a strong asset.
• Experience with systems such as TMS and SCADA would be an asset.
• Post-secondary Degree or Diploma in a relevant field is an asset.
• Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint).
• Excellent at fostering relationships inside and outside of an organization
• Ability to work under little to no supervision.
• Demonstrate problem solving and decision skills to identify the right approach in resolving problems.
• Ability to adhere to a flexible schedule and able to work shift rotations (day and night). Must be bilingual in English and French (verbal & written).

Employee Benefits and Perks:

• Paid Time off
• Remote work
• Health Benefits
• Personal Development Budgets (tuition fees)

PT Industrial Electric Co. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are committed to the principles of employment equity. Only the candidates selected will be contacted.

PT Industrial Electric Co. will only employ those who are legally authorized to work in Canada. You must have legal authorization to work in Canada and any offer of employment is conditioned upon the successful completion of a background investigation. The drug screen requirement in the background check process may be required.