Titre du poste ou emplacement

Client Services Coordinator, PT

Spectrum Health Care - 65 emplois
Markham, ON
Posté hier
Détails de l'emploi :
Temps plein
Temps partiel
Gestion

Company Description

We are hiring Part Time Client Services Coordinators to work at our Markham office for evening and weekend shifts. As a Client Services Coordinator you will provide exemplary client service and support and act as a liaison between patients, clients and clinical staff. This position requires weekend shifts (Saturday and Sunday 2:00pm – 10:00pm) and one weekday evening shift.

Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of Canada's Best Managed companies and a committed member of a team of highly skilled healthcare professionals.

If you are passionate about caring for people, responsive to the needs of others, dedicated to providing quality care, and looking for a rewarding career in health care with a leading home health care provider, apply today!

Job Description
  • Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
  • Liaises with clients, staff, and community partners
  • Acts as a problem solver for clients and responds to inquiries from LHIN and employees
  • Reports client and staff concerns to Home Support Supervisor
  • Liaises with the funder representatives regarding client care
  • Collects and enters all pertinent client data into computer system
  • Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program
Qualifications
  • Minimum of 2 years working in an office setting
  • Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
  • High school diploma or equivalent
  • Excellent English written and verbal communication skills (Additional language skills considered an asset)
  • Proficient in Word, Outlook and ability to learn proprietary software
  • Medical terminology knowledge an asset but not required

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