Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Hotel Front Desk Clerk!

Are you passionate about providing exceptional customer service in the hospitality industry? The Hampton Inn by Hilton Downtown Winnipeg is looking for a dedicated and enthusiastic Hotel Front Desk Clerk to join our team! If you thrive in a fast-paced environment and enjoy interacting with guests, this is the perfect opportunity for you.

About the Role

As a Hotel Front Desk Clerk, you will be the first point of contact for our guests, ensuring they have a memorable experience from check-in to check-out. Your responsibilities will include:

• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and local points of interest
• Resolving guest complaints and claims
• Calculating charges and processing payments
• Maintaining an inventory of vacancies and room assignments
• Performing clerical duties such as faxing, filing, and photocopying
• Answering telephone calls and relaying messages
• Assisting clients/guests with special needs
• Following emergency and safety procedures
• Performing light housekeeping and cleaning duties

Work Setting

• Hospitality industry
• Hotel, motel, resort

Requirements

• Work Term: Permanent
• Work Language: English
• Hours: 24 to 32 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: Experience is an asset or equivalent experience

Computer and Technology Knowledge

• Multi-line switchboard
• Word processing software
• Central reservation system (CRS)
• Spreadsheet
• Internet

Work Conditions and Physical Capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Ability to work under pressure

Personal Suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral and written communication
• Flexibility
• Judgment
• Organized
• Reliability
• Team player
• Resourcefulness

Financial Benefits

• Night shift premium

Other Benefits

• Additional benefits available

Salary

$16.50 hourly

Location

Winnipeg, MB

Screening Questions

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

If you are ready to embark on an exciting career in hospitality and meet the qualifications listed above, we encourage you to apply and become a part of our dynamic team at the Hampton Inn by Hilton Downtown Winnipeg!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.