Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Technical Support Agent!

Company: Pattison Agriculture Ltd.

Location: North Battleford, SK

Salary: $75,000.00 annually

Work Term: Permanent

Work Language: English

Hours: 40 hours per week

About the Role

Are you passionate about technology and helping others? Pattison Agriculture Ltd. is seeking a dedicated Technical Support Agent to join our dynamic Information Technology team. In this role, you will be the go-to person for users experiencing difficulties with their computer systems and networks. Your expertise will help ensure smooth operations and enhance user satisfaction.

Key Responsibilities

• Report on the performance of computer systems and networks.
• Respond to users experiencing difficulties with their computers.
• Consult user guides, technical manuals, and other documents to research and implement solutions.
• Provide advice and training to users in response to identified difficulties.
• Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
• Provide business systems, network, and Internet support to users in response to identified difficulties.
• Deliver exceptional customer service.
• Analyze and interpret data to improve support processes.

Requirements

• Education: Other trades certificate or diploma.
• Experience: 1 year to less than 2 years or equivalent experience.

Work Conditions and Physical Capabilities

• Fast-paced environment.
• Repetitive tasks.
• Attention to detail is crucial.

Personal Suitability

• Accurate and detail-oriented.
• Client-focused with a strong commitment to service.
• Proactive and able to take initiative.
• Good judgment and decision-making skills.
• Organized and able to manage multiple tasks effectively.
• A true team player.
• Reliable and dependable.

What We Offer

Health Benefits

• Dental plan.
• Disability benefits.
• Health care plan.

Financial Benefits

• Life insurance.
• Pension plan.

Other Benefits

• Additional benefits to support your well-being.

If you are ready to take the next step in your career and make a difference in a supportive and innovative environment, we want to hear from you! Join Pattison Agriculture Ltd. and be part of a team that values your contributions and fosters your growth.

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.