Technical Project Manager

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Does working with some of Canada’s most talented minds in innovation, supporting retail, digital consumer solutions, and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.

We are undergoing the largest IT transformation in Canadian retail history, changing our business processes, technology, structure, and culture. As part of our Enterprise Information Technology group, supporting both Loblaw Companies Limited and Shoppers Drug Mart, you will play a crucial role in providing best-in-class production, testing, warranty support, and application design and development services to Canada’s largest grocery and pharmacy retailer.

Come work with a team that values diverse ideas, fosters a culture of inclusion, and develops our talent from within. Loblaw Technology gives you the chance to excel and helps you strive for success in a big way.

The Role

As a Technical Project Manager, you will be a key contributor to our Consumer Solution Delivery team, accountable for the overall delivery of programs and projects on time, on budget, and within scope. You will work closely with delivery Directors, project teams, and business stakeholders to ensure projects are delivered, achieve outlined business objectives, and result in solutions that are both supportable and sustainable. You will manage all phases of assigned systems development, deployment, or implementation, ensuring the project team runs smoothly, customer needs are addressed, and delivered projects and tasks meet business requirements.

What You'll Do

• Program Planning & Execution: Lead complex technical programs and cross-functional initiatives while actively managing project plans, timelines, delivery milestones, dependencies, and operational readiness across engineering, infrastructure, product, and business teams.
• Stakeholder Management & Communication: Build strong relationships with technical and business stakeholders, providing clear, consistent, and proactive communication while driving alignment across teams and leadership groups.
• Scope & Dependency Management: Coordinate and manage cross-team dependencies across distributed systems, APIs, shared platforms, and enterprise services while ensuring scope changes, priorities, and delivery impacts are effectively tracked and communicated.
• Risk & Issue Management: Identify, assess, and proactively manage technical, operational, and delivery risks, ensuring mitigation plans, escalation paths, and resolution strategies are clearly defined and executed.
• Operational Readiness & Reliability: Partner with engineering, cloud, platform, SRE, and security teams to ensure solutions meet operational readiness standards, including deployment planning, monitoring, observability, support handoffs, and hypercare coordination.
• Process Improvement & Delivery Excellence: Drive consistency and best practices across program management and engineering workflows by improving delivery processes, governance standards, automation opportunities, and operational efficiency.
• Cross-Functional Collaboration: Facilitate collaboration across highly matrixed teams by balancing business priorities, customer impact, system reliability, and technical constraints to drive successful delivery outcomes.
• Leadership & Accountability: Foster a culture of ownership, transparency, accountability, and continuous improvement while supporting teams through changing business needs and delivery challenges.

What You’ll Bring

• Experience: Experience managing complex technology programs or projects within large-scale, fast-paced, and highly matrixed organizations, with proven success delivering cross-functional initiatives.
• Program & Project Management: Strong expertise in planning, scope management, budgeting, dependency management, stakeholder alignment, risk management, and delivery execution across Agile, hybrid, or SDLC-based environments.
• Technical Acumen: Strong understanding of cloud platforms (AWS, Azure, or GCP), APIs, distributed systems, enterprise integrations, and modern software delivery practices including DevOps and CI/CD.
• Operational & Reliability Knowledge: Familiarity with observability, monitoring, incident management, Infrastructure as Code, Site Reliability Engineering (SRE), and operational support models in enterprise environments.
• Tools & Methodologies: Experience using project and collaboration tools such as Microsoft Project, Jira, Confluence, Clarity, and MS Office Suite to manage delivery execution and reporting.
• Communication & Leadership: Excellent verbal and written communication skills with the ability to influence stakeholders, facilitate decision-making, and translate technical concepts into business context effectively.
• Problem Solving & Ownership: Strong analytical and problem-solving capabilities with a demonstrated ability to proactively identify challenges, drive solutions, and deliver outcomes with a high degree of accountability.
• Adaptability & Collaboration: An agile mindset with the ability to adapt to changing priorities, work collaboratively across diverse teams, and thrive in fast-paced, evolving environments.

What Loblaw Offers You

We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located. Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues, and customers every day.

We look for colleagues who are self-aware of how their actions and beliefs influence those around them. We look for leaders that are authentic, actively build trust, and make connections across the organization. The ideal candidate will lead by example, inspire others, ask insightful questions to help build problem-solving skills, and build the confidence of those they lead. They are able to see possibilities and opportunities in most situations, are open-minded, and flexible, enabling them to be more agile and responsive to change.

Loblaw colleagues also enjoy:

• Work Perks Program
• On-site Fitness, Basketball & Volleyball courts, Dry Cleaning services (at 1PCC Office)
• Tuition Reimbursement & Online Learning
• Pension & Benefits
• Paid Vacation

If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued, and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.

We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.

www.Loblaw.ca/careers

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l’embauche :

$80,000.00 - $110,000.00 / 80.000,00$ - 110.000,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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