Student Engagement Advisor

Education, Student


The University of British Columbia

Vancouver, British Columbia

Guiding principle: "Midpoint" of the hiring salary range means the individual possesses full job knowledge, qualifications and experience. Job Summary Working with the Student Development & Services unit as part of the Centre for Student Involvement & Careers team, the Student Engagement Advisor is responsible for supporting student learning, professional development, promoting student engagement in career building experiences, and facilitating the development of a campus culture of involvement, characterized by student leadership and service.
Program co-ordination will include providing clear communication to students, alumni, faculty, staff, and parents across a variety of media, designing and delivering professional and evidence-based content to support student involvement, learning, the first year experience, mentorship, and leadership development for students; and, assessing the outcomes of a variety of programs. The Student Engagement Advisor will manage student-facing resources and programs of the Centre for Student Involvement and Careers. The Student Engagement Advisor will work strategically with students, student organizations (including student government and clubs), staff, and faculty in a variety of departments across Faculties and with other student service areas involved in the delivery of programs. Programs include orientation and first year experience programs, mentorship programs and initiatives, and the continued development of student leadership training and resources. Evening and weekend work may be required. Teamwork and collaboration are essential. Organizational Status This position reports to Manager, Student Engagement. Position requires a person capable of interpreting the position responsibilities and carrying them out with minimal supervision. May supervise staff and student employees. Must work cooperatively with other staff, students and faculty members to ensure that common goals are established and achieved. Work Performed 1. Student Leadership & Campus Culture of Involvement
- Identify opportunities and propose initiatives to support and enhance a campus culture of student involvement and student-led initiatives.
- Coordinate the planning and implementation of numerous student learning and professional development programs, resources, and activities to bridge students' class and out-of-class experiences.
- Design, develop, deliver, and evaluate resources for students to support and enhance involvement, learning, leadership, and personal and professional development
- Consult and assist with the training and development of student leaders in a variety of programs and departments across campus
- Assist in the development and delivery of new and existing programs
- Liaise with the AMS/GSS and other student organizations to help to enhance the quality and range of experience available to student leaders
- Provide liaison, support and assistance to Faculties and other units for their programs
- Participate on cross campus committees to foster student involvement.

2. First Year Experience and Support for New Students
- Build resources and programs (both online and face to face) to support undergraduate learning, leadership and involvement
- Conceptualize, design and develop new peer led programs and activities to enhance the first year experience for students
- Assist in the development and delivery of new and existing programs
- Prepare student leaders to work with first year students

3. Personal & Professional Development
- Coordinate the planning and implementation of mentoring programs, resources, and activities across faculties and departments
- Oversee the development of volunteer and involvement opportunities through Careers Online
- Advise students and student organizations (i.e. facilitate group advising sessions and be available as a consultant to student organizations, etc.)

4. Center for Student Involvement and Careers
- Develop the Centre for Student Involvement & Careers as a core resource and hub of campus life, which effectively: (1) facilitates the involvement of new students in the UBC community, (2) supports the development and activities of student organizations and other student-driven initiatives, and (3) offers outstanding personal and professional development for students.
- Provide direction, support, and management to the Centre for Student Involvement & Careers operations and student staff and volunteers.
- Provide mentorship, instruction, and guidance to student staff and volunteers.
- Oversee service level; evaluate performance with respect to service and student learning objectives.
- Evaluate delivery mechanisms and service standards and propose systems that would enhance the student experience within the Centre for Student Involvement & Careers

5. Perform other related duties as required. Supervision Received This position reports to Manager, Student Engagement. Position requires a person capable of interpreting the position responsibilities and carrying them out with minimal supervision. Supervision Given May supervise staff and student employees. Consequence of Error/Judgement 1. Decisions have a direct impact on the creation, revision and implementation of Student Development and Services programs and other peer-based educational support services
2. Decisions of a poor referral can directly affect students and the operation of Student Development and Services and impact on academic units across the university
3. Decisions have a direct impact on the quality of students' university experience
4. Poorly managed relationships across the university have a serious impact on the future partnerships for Student Development and Services
5. Research responsibilities impact on the future direction of Student Development and Services practice and targets Qualifications Undergraduate degree in a relevant discipline. Minimum of four years experience or the equivalent combination of education and experience. Minimum of 4 years professional experience in an student affairs environment at a university. Past experience in evaluating program delivery and impact. Demonstrated outstanding oral and written communication skills and the ability to build rapport with staff, students, faculty, alumni and community partners. Knowledge of Student Development, Career Development, and Leadership Theory and best practices. Expertise and experience in designing and delivering workshops and learning programs. Past experience in evaluating program delivery and impact. Expertise and experience as a trainer, teacher, instructional designer, or learning specialist. Excellent interpersonal skills and cross-cultural sensitivity. Ability to envision and implement innovative programs and initiatives. Computer skills and willingness to learn new systems. Ability to manage the complexity inherent within a multi-faceted work environment focussed on broad outcomes for students. Technical skills and software skills (e.g. video, a/v equipment, etc.?). .
Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

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