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Business Analyst

Education, Information Technology


Saint Mary\'s University

Halifax City, Nova Scotia

Position:                      Business Analyst (9 Month Contract)  

Department:               Information Technology Systems & Support (ITSS)

Salary:                         $55,000 - $60,000 + 4% in lieu of vacation


Founded in 1802, Saint Mary’s University is one of Canada’s oldest and leading institutions of higher learning and has evolved into a vibrant and engaged community of students, faculty, staff, and alumni from more than 100 countries around the world.  Saint Mary’s University is home to one of Canada’s leading business schools, a science Faculty widely known for its cutting-edge research, a comprehensive and innovative Arts Faculty and a vibrant Faculty of Graduate Studies and Research.

Under the supervision of the Manager, Planning and Projects, the Business Analyst is the specialist in technology and business process design. The Business Analyst provides design and development skills to the implementation and support of Information Technology systems.

Duties as the Business Analyst include, but are not limited to:

  • Performing analysis of current processes, tools and technologies and recommending/justifying alternatives resulting from these analyses.
  • Maintaining a high level of current knowledge in IT tools and technologies.
  • Investigating opportunities for business process improvement and projecting the effect(s) on the University and IT Department.
  • Planning the implementation of new processes and/or technology and working with internal staff and external departments, agencies or vendors to implement.
  • Gathering requirements from stakeholders using techniques such as interviews, surveys, meetings, workshops, etc.
  • Assisting the Manager with project scope, goals, deliverables, changes, support and administration.
  • Assisting the Manager in developing policy and procedure recommendations for the administration of, and access to, technology and business applications.
  • Drafting policy and procedure recommendations for approval and implementation.
  • Leading project teams through project requirements meetings, workshops, and gathering activities.
  • Coordinating the efforts of other team members that are assigned to a project.
  • Technical writing ability to create flow diagrams with excellent communication skills and the ability to work collaboratively with persons of varying technical ability.
  • Documenting requirements and tasks using IT Department’s project management methodology, tools and templates.
  • Identifying issues and problems and working with project teams to resolve.
  • Maintaining accurate project records including status updates, risk and issue logs, budget documents, schedules, lessons learned, etc.
  • Software quality management experience with developing and executing test plans.
  • Participating in project close activities such as best practices, lessons learned, project review, filing of documents, etc.
  • Assisting in the knowledge transfer of completed projects to the Operations or Client Services teams to support new capabilities.

To be the successful Business Analyst you will have completed two or three-year formal technical training program (i.e. Community College) and possess three to five years’ experience inclusive of business analysis experience in an information technology environment. Functional/business knowledge of University/College enterprise systems or prior experience working with Ellucian products would be an asset. You demonstrate good interpersonal and communication skills (oral and written) and the abilities to work on projects in a team environment and an individual basis as required. Finally, you have an advanced skillset working with MS Visio, Excel, PowerPoint and online project management tools.

Apply for this opportunity online by visiting www.smu.ca/employment and use our online application system through CareerBeacon. Select the position you are interested in and apply by clicking the "Apply Online Now" button. Please include the names of three professional references. No telephone calls please.

Competition Opens:  February 5, 2018                Competition Closes:  March 2, 2018                

Saint Mary’s University hires on the basis of merit and is committed to the principles of employment equity.  Saint Mary’s University encourages applications from qualified women, visible minorities, Aboriginal people, and people with disabilities. Preference will be given to Canadian citizens and permanent residents of Canada.

Saint Mary's University thanks all applicants for applying. Only those selected for interviews will be contacted.


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