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Security Service Manager

General Management, Legal and Justice

Securitas Transport Aviation Security (STAS)

St. John's, Newfoundland & Labrador

Function: Security Service Manager with Securitas Transport Aviation Security

Location: St. John’s International Airport (YYT)

Reports To: Director, Service Delivery

Overview of The Position

As a Security Service Manager you will report to the Director, Service Delivery. Your main duties will be to manage the security checkpoints as well as your work team, and ensure that passenger screening is conducted in accordance with the client’s standard operating procedures.  This position works out of Pre-Board screening at St. John’s International Airport.

Primary Accountabilities

  • Manage security screening operations for the airport
  • Ensure proper planning, coordination and monitoring of the work team
  • Inspect the premises and ensure the respect of health and safety standards
  • Complete different reports and oversee employee timesheets
  • Manage disciplinary measures, and apply any necessary corrective action  
  • Communicate regularly with the client in a timely manner
  • Resolve passenger complaints
  • Ensure proper staffing of agents according to operational needs
  • Manage the daily schedule
  • Manage operation irregularities
  • Coordinate the implementation and application of emergency procedures


  • Three (3) to five (5) years of previous management experience, ideally within a unionized environment
  • College/University graduate
  • Bilinguall (English/ French) an asset
  • Available to work variable shifts and odd hours, on statutory holidays and on weekends
  • Must be legally allowed to work in Canada – a permanent resident or hold Canadian citizenship
  • Must qualify for a Restricted Area Identification Card (RAIC)

Required Skills & Competencies

  • Excellent communication skills
  • Ability to mobilize a team
  • Easily maintains control over work performed by others, ensuring they accomplish their assigned mandates
  • Exemplary planning and coordination skills
  • Must be autonomous and demonstrate exemplary rigor
  • Customer service oriented
  • Proven leadership skills
  • Great ability to manage stress and ambiguity
  • Must be flexible and have a natural tendency to adapt quickly to change

STAS Canada is committed to employment equity. With this in mind, we encourage persons in the four designated groups - women, Aboriginal nations, visible minorities, persons with disabilities - to apply.

If you are a motivated team player, you have the experience and skills required, and you are ready to meet the challenges proposed, apply before August 31, 2017 at

Integrity | Vigilance | Helpfulness

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