Powered by state-of-the-art fibre optic and wireless networks, Eastlink delivers world-class video entertainment and communications services to residential, business and public sector customers across Canada. As one of Canada's Best Managed Companies for 11 consecutive years, Eastlink provides high speed Internet, wireless, TV, telephone, security and automation, data communications and exclusive, locally-produced programming. Headquartered in Halifax, Nova Scotia, Eastlink is the largest privately owned telecommunications Company in Canada with an employee base of just over 1500 individuals.
Reporting to the Director, Internal Audit and Corporate Security, the Corporate Security Administrator is responsible for overseeing corporate security functions at Eastlink and participating as a member of the Internal Audit team.
The Corporate Security Administrator will work with multi-functional teams and external parties to ensure that the company complies with legislation, standards, policies and obligations related to security, and recommend any changes to ensure that the company remains in compliance. The administrator will oversee and execute activities related to security clearances, damages/claims process and the company's PCI (Payment Card Industry) security program. As a member of the Internal Audit and Corporate Security team, the Administrator will also be involved in reviewing and reporting on business processes and controls and making recommendations for improvement.
The ideal candidate is an effective communicator, who is organized and is able to dig deep into details while remaining focused on meeting defined objectives. Flexible to work on a diverse range of projects and manage multiple priorities, the ideal candidate is able to exercise confidentially and thrives in fast paced, deadline driven work environment.
- Maintain Federal government, RCMP and other security clearances for employees and contractors.
- Stay abreast of changes to security clearance programs and ensure the companies compliance.
- Coordinate and execute research of customer and billing records as required by Federal, Provincial, or local authorities; privacy laws or other legal obligations.
- Maintain relationships with local, provincial and federal law enforcement and other related government agencies.
- Oversee and participate in the company's PCI Compliance program including development of policies and processes and ensuring continuous compliance
- Manage the company's damage/claims process, including communicating with customers where required.
- Liaise and communicate with auditors, regulators, vendors, outsourcers, customers and other third parties as required.
- Manage and carryout transactional items within the corporate security function.
- Identify improvements to processes in all identified security areas and implement changes
- Conducting activities related to internal audit such as assessments of compliance, controls or business processes, making recommendations, preparing reports, monitoring and analysis.
- Performs other duties required such as but not limited to researching legislation, participating in corporate projects, analyzing data, and generating business reporting requirements
- Exercise a high degree of confidentiality pertaining to all security matters
- A condition of work is the ability to obtain and maintain top secret security clearance; existing clearances are considered an asset
- 2-5 years previous work experience in a Corporate Security environment, with government security programs or PCI programs is a definite asset
- Post-secondary education in a related field is considered an asset, including CISSP, CISA, CISM, CIA
- Fluency in Microsoft Office Suite, especially Excel, or data analysis tools (e.g. IDEA, Monarch or ACL)
- Self-starter, is able to drive improvements and initiatives to completion with high-level guidance and moderate supervision, also understanding the need for teamwork
- Adept at communicating with internal and external customers, promoting positive customer experiences
- Ability to follow established policies & procedures
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
- Exceptional eye for detail, understanding the importance of accuracy in work
- A proven track record in incident response, crisis management, and consensus-building across an organization
- Understanding of auditing and enterprise risk management frameworks
- Understanding relevant industry regulations
- Proven expertise in security processes and procedures
Eastlink is focused on creating an environment which promotes individual growth and career satisfaction. Creativity, entrepreneurial spirit and innovation drive us. We're looking for people who have the passion for our business, our values and want to go above and beyond for our customers every day.
Dedicated to representing all of the customers we serve, we embrace diversity throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.
If you're ready to take on this exciting opportunity, please apply.
Eastlink is an equal opportunity employer.