Program Advisor / Facilitator

Job Description

CEED Centre for Entrepreneurship Education & Development Incorporated

Job Title: Program Advisor / Facilitator

CEED is recruiting a Program Advisor / Facilitator to support the Leveling It Up program, a 10-month contract role focused on serving women entrepreneurs through business advisory services, program facilitation, and client support.

The Program Advisor / Facilitator is responsible for guiding entrepreneurs through CEED's internal and external programs, workshops, and supports based on their stage of business. This role provides one-to-one business advisory support, facilitates learning opportunities, maintains accurate CRM records, and helps ensure participants receive a structured and responsive client experience from intake through post-program follow-up.

Working closely with the Program Coordinator/Manager, and the broader CEED team, the successful candidate will contribute to high-quality program delivery, strong participant engagement, and meaningful outcomes for women entrepreneurs at different stages of growth.

Key Responsibilities

• Manage clients from initial intake through post-program surveys, in collaboration with the Program Coordinator and Manager.
• Provide one-on-one business advisory support to women entrepreneurs at different stages of business development.
• Facilitate entrepreneurship programs, workshops, and learning sessions that support entrepreneurial competency and venture development.
• Assess client needs and guide participants to appropriate CEED and external resources, services, and programming.
• Maintain accurate client records, program participation details, and outcomes in CRM systems.
• Support program outreach, participant engagement, scheduling, follow-up, and post-program evaluation activities.
• Collaborate with CEED staff, partners, and stakeholders to support effective program delivery and participant success.

The successful applicant will be able to demonstrate the following competencies:

• A sound knowledge of entrepreneurship, entrepreneurial development and the associated subject matter disciplines;
• A strong background in sales and customer service;
• General experience with presentations, facilitation, and public speaking will be required;
• Working knowledge of Microsoft 365, as well as some experience with a CRM.

Qualifications:

• Post-secondary education in Business Administration or a related field, or the equivalent work experience.
• Customer service skills are a must.
• General knowledge of current business trends.
• A solid willingness to learn and grow as part of a team.
• Facilitation or public speaking experience.
• Excellent interpersonal skills.
• Strong analytical and problem-solving skills.
• Practical written and oral communication skills.
• Experience with Microsoft 365 (required) and CRM systems (preferred).

Additional Information:

CEED is an equal opportunity employer. We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve and creating an environment where every employee has the opportunity to reach their full potential. We welcome applications from Indigenous People, African Canadians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If this applies to you, you are encouraged to self-identify in your cover letter.

This is a full-time position offering a competitive benefits package and RRSP matching. A typical workweek is Monday to Friday, from 8:30 AM - 4:30 PM. This position is dependent upon program funding availability.

Qualified applicants are invited to submit their resumes and cover letter. Your cover letter should provide a written explanation as to why you are the ideal person to fulfill this position and state your salary expectations.

**Please note: Preference will be given to applicants in rural areas.