Term Service Advisor
Steele Auto Group - 73 Jobs
Dartmouth, NS
Job Details:
At Steele Auto Group, work is more than a job. It's a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you: your passion, your purpose, your potential!
Where Service Meets Excellence—Join Steele Volkswagen as a Term Service Advisor
At Steele Volkswagen, every client interaction reflects our commitment to quality, trust, and a customer-first approach. As a Term Service Advisor, you'll be the friendly face and trusted guide for our clients, ensuring their Steele Volkswagen experience is smooth, efficient, and worry-free. With your expertise and attention to detail, you'll navigate customers through their service needs, ensuring their expectations are not only met but exceeded.
This isn't just a service role—it's an opportunity to own the customer experience from start to finish. If you're passionate about building relationships, clear communication, and delivering a top-tier service experience, we invite you to join a team that values both its clients and its people.
Hourly Wage Range: $19.65 - $23.00 +Bonus
What You'll Do:
- Welcoming clients with professionalism and listening closely to understand their vehicle concerns.
- Accurately confirming service coverage or warranties and clearly communicating next steps.
- Preparing precise estimates for labour, parts and materials.
- Creating detailed repair orders that reflect both client input and technician diagnostics.
- Keeping clients informed with transparent updates, realistic timelines and thoughtful follow-up.
- Maintaining accurate service records and staying aligned with our service standards.
- Proactively identifying ways to enhance the client experience through every interaction.
What you bring to the team:
- Experience in a dealership is great — if not, don't worry just bring your positive attitude!
- A hands-on, problem-solving attitude — ready to jump in, tackle challenges, and keep things moving
- Excellent communication and interpersonal skills.
- A professional, composed and collaborative mindset.
- Strong organizational skills and the ability to manage multiple priorities.
- A valid driver's license with a clean driving abstract.
Why You'll Love Steele Auto Group:
You're not just joining a company, you're joining a community where you'll be empowered to exceed expectations and develop your full potential. Here's What You Can Count on:
- Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
- A Fun & Supportive Team – Join a crew of outgoing, motivated professionals who will mentor, support, and cheer you on.
- Growth Opportunities – We promote from within and support your professional journey
- Access to Steele University - you'll get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!
We are one of Canada's leading auto groups, built on trust, teamwork, and growth. We believe in creating careers, not just jobs. Our team members are recognized for their talents, supported in their development, and celebrated for their success. Every team member plays a role in our success, and we're proud to foster a workplace that's fair, inclusive, and full of opportunity for everyone.
Our purpose: Inspiring people to drive positive impact; through every interaction, every vehicle, every journey.
Based in Dartmouth, Nova Scotia!
How to Apply? Its as easy as 1, 2, 3:
- Click the link to apply, Steele Auto Group Careers
- Sign in (top right corner) and create your profile,
- Upload your resume
In 2 minutes the Steele Auto Group career world is right at your fingertips!
Step into a role where excellence is the standard. Apply today and be part of something extraordinary.
We can't wait to meet YOU!
???? Learn more about us at www.steeleauto.com
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