Title: Senior Manager, Facilities Management - Real Estate and Facilities

Employee Working Location: Hybrid (Ontario)

Employment Status: Permanent Full-time

The Canadian Red Cross (Red Cross) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

• Set team performance and development objectives, establish workplans, monitor performance, resolve conflict and provide coaching and feedback.
• Contribute to unit operational, budget and workforce planning and support ongoing monitoring and reporting.
• Develop and oversee a three-year capital and operational budget based on historical data and space needs.
• Identify, plan, design and adjust service standards, methods and processes to continuously improve and respond to current and future needs.
• Review and assess construction and renovation plans for effectiveness and budget adherence.
• Collaborate with leadership on facility openings, closures, and consolidations.
• Develop and execute strategic project plans, including schedules and budgets.
• Coordinate office relocations in partnership with internal teams.
• Track performance metrics and provide regular reports on facility operations.
• Conduct scheduled site visits to assess building conditions and monitor projects.

What we are looking for :

• Qualifications include a minimum of 6 years of experience and a university degree in facilities management, engineering, business administration or a related field. May require a graduate diploma/degree in a related field and/or a professional degree, certification, or designation. Requires expertise in a specialized discipline or broad experience across fields, along with an understanding of interconnections between processes and business units to provide effective leadership.
• Leadership and team management skills with the ability to resolve conflicts and inspire, motivate and engage teams to achieve program objectives.
• Experience managing multiple sites, large buildings, or complex infrastructure.
• Understanding of HVAC, electrical, plumbing, and security systems.
• Knowledge of relevant regulations, health and safety standards, and sustainability practices.
• Experience in budget management, contract negotiations, and vendor management.
• Experience overseeing renovations, relocations, or construction projects.
• Proficiency in standard computer applications (Microsoft Office Suite). Proficiency in Jira Service Management an asset.
• Ability to identify complex, unclear problems, conduct extensive analysis in unfamiliar areas, and develop innovative, collaborative solutions by balancing technical inputs with strategic objectives, using advanced skills and independent judgment to predict outcomes, with escalation for alignment with business unit goals.
• Fluency in English is required, French is an asset.

Working Conditions :

• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).