Position: Full-Time Security Guard
Site: St. Mary's General Hospital - Waterloo Regional Health Network, 911 Queen's Blvd, Kitchener, ON N2M 1B2

Position 1 - Rotating Continental (0700-1900/1900-0700 hrs)
Payrate: $19.78hr.
Averaging Agreement: Overtime is Averaging Agreement after 88 hours

Position 2 - Monday - Friday (2300-0700hrs)
Pay Rate: $19.78/hr

Averaging Agreement: Overtime is Employment Standard Act

Posting Date: July 04, 2025
Internal Posting Closing Date: July 11, 2025
External Posting Closing Date: July 11, 2025

Key responsibilities:

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards

Requirements:

• Valid Ontario Security Guard License & First Aid CPR - Level C Certification
• Vulnerable Sector Check
• Immunization Record (measles, mumps, rubella, varicella, covid-19 and TB skin tests 1 and 2)
• Proficient in English (both oral and written)
• Degree in Police Foundations, Protection Security and Investigations, Criminology, or Border Services is an asset
• 1 year of security experience working in a healthcare environment
• Able to provide a clean shaven face in order to pass a N95 mask fit test
• Authorized to legally work in Canada
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
• • Applicants lacking these certifications can opt into Paladin's UoF/MOAB pre-employment certification training program prior to their onboarding training to ensure they meet the requirements of the position
  • Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability

Why choose Paladin?

• Opportunities for training and professional development.
• Free Uniforms
• Dry cleaning & hemming/tailoring allowance
• Additional perks

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!