Cooke Store Fixtures is a locally owned company who is a major supplier to the retail and commercial sector. From the smallest corner kiosk to the largest chain store, we have products and services that will help you grow your business. In addition to offering a wide array of stock merchandising aids and display equipment, we are an innovative leader in development of custom displays and merchandising systems. Whether providing complete store fixturing or stand alone display, we have partnered with clients big and small to create beautiful and effective store interiors. We have 65 years of helping businesses create the right atmosphere & strategically plan their floorspace!
We are looking for a Senior Customer Service Representative with experience providing exceptional customer service. The ideal candidate would be a mature person who is looking for the ideal work/personal life balance. You should be passionate in helping local retail businesses succeed in today's world.
Responsibilities
Job duties will include but not limited to:
- Provided exceptional customer service with specific product knowledge and a proactive attitude towards qualifying customer needs and providing optimal solutions.
- Provide support on the front desk, emails and phone
- Provide quotations for custom products to small and large businesses throughout Atlantic Canada
- Work with a team in maintaining the presentation of the sales floor and keeping merchandise organized and fully stocked to support sales
Qualifications
Requirements:
- Previous customer service/sales experience is required
- Self-starter with strong ability to perform in a multi-task environment
- Ability to work independently and as part of a small team is a necessity
- You are a creative thinker who is comfortable working both independently and in a team environment
Work With Us
If you are a mature person with previous experience in customer service/sales and enjoy helping businesses succeed then let's talk. We believe that you work hard during regular business hours Monday to Friday so that your free time is spent enjoying time with your family and enjoying your hobbies.