Supplier and Contracts Management Specialist (hybrid opportunity)
in Saint John, NB

Saint John, NB
Full-time - Permanent
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Competition Number: R121625
Job Title
Supplier and Contracts Management Specialist (hybrid opportunity)
Who are we?
Founded in 1924, Irving Oil is a family-owned international refining and marketing company with a history of long-term partnerships and relationships. With operations throughout Eastern Canada, New England and Ireland we focus on delivering quality products and exceptional service to our customers and our communities. Every day, we strive to put our good energy in action to bring families together, support the environment and local wildlife, and to create learning opportunities that empower the next generation.
Here's what you can expect from us:
When you're a part of our team, you'll see how we bring good energy to all that we do. At Irving Oil, we strive for a work environment where each of us feels we belong, can bring our whole selves to work, and where we treat our fellow employees with kindness and respect. Together, we will support our corporate strategy, high standards and the communities where we live and work. Our collaborative approach, safety-first culture and commitment to building resilient teams helps reinforce our internal brand position where People Matter. That's why we're dedicated to investing in our employees' potential, so that they can reach their career goals.
Job Description
What you can expect in a typical day:
The Information Technology (IT) Supplier and Contract Management Specialist role coordinates and performs supplier relationship and management activities for selected Irving Oil strategic IT suppliers. You will find yourself working with Irving Oil stakeholders to define and monitor strategic priorities for suppliers. Your also responsible for managing suppliers' interactions and the contracts to ensure KPIs are met, the contract is being adhered to, and that we get the greatest amount of value out of the relationship.
What we offer:
  • Competitive salary, bonus, and pension plan
  • Flexible benefits, including a Health Spending Account
  • Hybrid Work Opportunity - flexible work model that supports a blend of in-office and remote
  • Wellness support, including annual wellness allowance and paid personal care days
  • Paid vacation and vacation purchasing
  • Personal and professional development opportunities
  • Named one of Canada's Top 100 Employers for six consecutive years

Your roles and responsibilities:
  • Engage with Irving Oil stakeholders to define priorities and key performance indicators for assigned IT suppliers. Manage supplier interactions to ensure KPIs and goals are met.
  • Develop and strengthen relationships with assigned suppliers and internal stakeholders and regularly communicate with respect to performance.
  • Organize contract and project kick off meetings and regular progress meetings for assigned suppliers and be accountable for ensuring action items are completed.
  • Regularly review supplier status such that the agreed performance metrics and contract requirements are met.
  • Review, interpret and analyze contract requirements and documents to ensure that the individual clauses/terms are applied appropriately and consistently.
  • Work with the team to interpret and review supplier's submissions such as change requests, amendments, notices and other contractual correspondence to ensure compliance with contract terms and conditions; work with the project delivery teams and suppliers to resolve contractual inconsistencies, irregularities and other related issues.
  • Identify and advise on the resolution of a range of contract issues including supplier performance; enforce contractual obligations and conditions by engaging internal legal representation and providing assistance in negotiations and resolution of matters. Escalate complex, high profile issues/matters to management.
  • Monitor payment process assess back charges and other payment related matters.
  • Contribute expertise to advise on the design and implementation of supplier and contract management systems, standards and operational procedures, including recommendations to improve/adjust processes and procedures.
  • Liaise and work collaboratively with Irving Oil departments including, Capital Finance, Legal Counsel, and other internal and external stakeholders, as required.

Professional skills
  • Ability to work as part of a team and independently, network and build relationships.
  • Solid interpersonal, organizational and communication skills.
  • Analytical, problem-solving and cost-modeling skills; with outside the box thinking.
  • Continuous improvement mindset, with the ability to navigate multiple priorities in a fast paced, changing environment.
  • Strong contract drafting and interpretation skills and knowledge of contract law.
  • Capable to identify, evaluate and mitigate commercial risks.
  • Professional demeanor and presentation.

  • Travel is not a requirement for this position.

Educationand experience
  • Post-secondary education in a relevant field.
  • Supply Chain Management Professional (SCMP) or similar designation an asset.
  • 5+ years' experience of supplier and/or contracts management experience.
  • Experience managing IT suppliers and contracts is an asset
  • IT Project Management experience is an asset
  • Proven experience developing and implementing supplier management programs is an asset.
  • Solid understanding of various legal and commercial terms and ability to rely on those terms.
  • Strong negotiation and dispute resolution skills.
  • Robust understanding of project execution.
  • Ability to raise awareness of contract activities that impact a project.
  • Good knowledge of MS Office:Word, Excel, PowerPoint.

Irving Oil supports a diverse and inclusive work environment and welcomes applications from all qualified applicants.
Job Requirements - Work Experience
Supply Management
Job Requirements - Education
Saint John, NB
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About Irving Oil

Every day since 1924 we’ve been proud to deliver quality products and good energy to our customers and our communities.

Irving Oil is an international energy refining and marketing company with a commitment to doing good business grounded in the values we uphold. Founded in 1924, Irving Oil operates Canada’s largest refinery in Saint John, New Brunswick, along with more than 900 fuelling locations and a network of terminals spanning Eastern Canada and New England. We also operates Ireland’s only refinery, located in the village of Whitegate.

In 2019, Irving Oil expanded its presence in Ireland by acquiring Top Oil, a leading supplier of home heating oil, petrol and diesel fuel. We are on a continuous journey of sustainable development while meeting the evolving energy needs of our customers.

Named one of Canada’s Top 100 Employers for seven consecutive years, we have a strong customer and community focus and are committed to growing for tomorrow.

Learn more about our commitment to sustainable growth here

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