Manager, Security Services
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At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Ticket Atlantic. Our facilities and the events we attract are platforms for prosperity. Whether we're attracting large delegations or hosting an elite group of athletes for an international competition, we are a catalyst for new opportunities and connections between Nova Scotia and the world.
Events East Group is now inviting applications for the position of Manager, Security Services.
The Manager, Security Services, supports Events East Group by ensuring efficient and effective delivery of all security-related operations at Halifax Convention Centre and Scotiabank Centre. The Security Manager's primary responsibility is to oversee the safety of employees, guests, and property with an emphasis on event-related security services.
The Security Manager also works closely with other operational teams to align scheduling and service delivery with event requirements and the overall guest experience.
- Oversee day-to-day security services of both Events East venues, ensuring efficient, optimized use of resources and a seamless operation by:
- Overseeing scheduling of all security staff in both venues with emphasis on effective use of salaried and hourly resources.
- Managing security staff including performance reviews and goal setting, coaching and mentoring.
- Developing, documenting, and maintaining training programs, including initial hiring orientations and supplementary training, as required.
- Coordinating development and documentation of departmental manuals and service delivery standards.
- Ensuring intra-departmental communication and information sharing practices are in place, performing regular monitoring for effectiveness and efficiency.
- Overseeing operation and maintenance of security access control platforms.
- Take a lead role in facility emergency response.
- Manage day-to-day relationship with official security partner, including staffing needs and performance management.
Oversee research and production of Events East Group event risk assessments focusing on providing solutions and support to management and clients.
Manage and/or carry out special investigations as directed.
Directly oversee security services at significant/complex/high-profile events, and support of Property Services as required.
- Completion of high school or equivalent; completion of post-secondary education preferred with focus in either secuirty or management.
- Minimum 5 years' experience in a security, management, or supervisory role.
Additional Skills
- Treat security matters in a responsible and confidential manner.
- Act decisively in challenging or stressful situations; problem-solve in the moment.
- Listen well and carefully follow instruction; speak effectively and to provide clear direction.
- Multi-tasking; self-management of timelines and deadlines.
- Keen attention to detail; ability to recall specifics.
- Customer service-centric approach; collaborative mindset.
- Accept constructive performance feedback and coaching; independently apply self-improvement actions as appropriate.
Events East is committed to a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage applications from qualified African Nova Scotians, racially visible persons, women in non-traditional positions, persons with disabilities, Aboriginal persons, and persons from the LGBTQ+ community. We encourage applicants to self-identify.
During the recruitment process, applicants have the right to request an accommodation. Any applicant invited to participate in testing or an interview and who requires an accommodation should discuss their needs, in confidence, with the Recruiter when selected.
APPLICATION DEADLINE: Applications will be reviewed as they are received until the position is filled.
We thank all applicants for their interest, however only those selected for interview will be contacted.
For further information, please visit our website at www.eventseast.com.
