Foreman - Truck and Trailer Shop
in Saint John, NB

Saint John, NB
Full-time - Permanent
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Competition Number: 23001423
Universal Truck and Trailer is Atlantic Canada's largest heavy-duty truck and trailer dealership featuring the most up-to-date dealer service bays in Southern New Brunswick. We are an authorized sale, service, parts & warranty dealership for premium products including Freightliner and Western Star. In addition, we service all makes and models for class 6, 7 and 8 vehicles, including luxury class RV's.
We are currently seeking a highly motivated individual to fill the role of Foreman for our team of Truck & Trailer Technicians at our location in Saint John. The successful candidate will report to the Service Manager and have a strong work ethic and "can do attitude".
  • Red Seal Truck and Trailer license, post-secondary diploma in logistics or business would be considered an asset.
  • Experience in heavy equipment industry.
  • Truck and trailer experience would be considered an asset.
  • Experience working with OEM warranty process.
  • Demonstrated ability to energize, empower and engage team to get results.
  • Ability to deal with conflict and adversity when leading teams through change.
  • Exceptional communication skills, Interpersonal and negotiation skills.
  • Must be team oriented and an independent self-starter.

Key Responsibilities:
  • Work closely with shop supervisor on work distribution for the truck shop.
  • Assist service advisors with preparing & updating work schedules.
  • Close repair orders.
  • Assist with preparation of time sheets.
  • Provide updates to customers.
  • Support customer processes and systems and work with tech teams to identify ways we can automate and scale customer monitoring.
  • Review all returned and/or rejected warranty claims and prepare repair orders for resubmission.
  • Monitor claims for accuracy/ completeness.
  • Flag the appropriate technicians for the hours earned on the operations performed.
  • Return improperly completed repair orders to the author for correction and/or completion as necessary
  • Provide back up support for the Service Advisor.

What We Offer:
  • Competitive wages
  • Quarterly bonus
  • Registered retirement savings plan with company match
  • Health, dental, vision and prescription benefits
  • Life insurance
  • Disability benefits
  • Maternity leave top up program
  • Paid vacation
  • Paid sick time
  • Fitness reimbursement program
  • Paid training
  • Clothing and boot allowance program
  • Tool allowance program
  • Employee recognition program
  • Company discounts
  • Organized work environment with modern facility and equipment
  • Excellent training programs and growth opportunities

How to Apply
If you are interested in applying for this career opportunity, please apply online at".
We thank all candidates for their interest, however, only those selected for interviews will be contacted.
Universal Truck and Trailer is committed to the goals of Employment Equity.
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