Foreman - Truck and Trailer Shop
in Saint John, NB

FOREMAN - TRUCK & TRAILER SHOP
Universal Truck and Trailer is Atlantic Canada's largest heavy-duty truck and trailer dealership featuring the most up-to-date dealer service bays in Southern New Brunswick. We are an authorized sale, service, parts & warranty dealership for premium products including Freightliner and Western Star. In addition, we service all makes and models for class 6, 7 and 8 vehicles, including luxury class RV's.
We are currently seeking a highly motivated individual to fill the role of Foreman for our team of Truck & Trailer Technicians at our location in Saint John. The successful candidate will report to the Service Manager and have a strong work ethic and "can do attitude".
Requirements:

• Red Seal Truck and Trailer license, post-secondary diploma in logistics or business would be considered an asset.
• Experience in heavy equipment industry.
• Truck and trailer experience would be considered an asset.
• Experience working with OEM warranty process.
• Demonstrated ability to energize, empower and engage team to get results.
• Ability to deal with conflict and adversity when leading teams through change.
• Exceptional communication skills, Interpersonal and negotiation skills.
• Must be team oriented and an independent self-starter.

Key Responsibilities:

• Work closely with shop supervisor on work distribution for the truck shop.
• Assist service advisors with preparing & updating work schedules.
• Close repair orders.
• Assist with preparation of time sheets.
• Provide updates to customers.
• Support customer processes and systems and work with tech teams to identify ways we can automate and scale customer monitoring.
• Review all returned and/or rejected warranty claims and prepare repair orders for resubmission.
• Monitor claims for accuracy/ completeness.
• Flag the appropriate technicians for the hours earned on the operations performed.
• Return improperly completed repair orders to the author for correction and/or completion as necessary
• Provide back up support for the Service Advisor.

What We Offer:

• Competitive wages
• Quarterly bonus
• Registered retirement savings plan with company match
• Health, dental, vision and prescription benefits
• Life insurance
• Disability benefits
• Maternity leave top up program
• Paid vacation
• Paid sick time
• Fitness reimbursement program
• Paid training
• Clothing and boot allowance program
• Tool allowance program
• Employee recognition program
• Company discounts
• Organized work environment with modern facility and equipment
• Excellent training programs and growth opportunities

How to Apply
If you are interested in applying for this career opportunity, please apply online at www.jdirving.com/careers".
We thank all candidates for their interest, however, only those selected for interviews will be contacted.
Universal Truck and Trailer is committed to the goals of Employment Equity.