Seasonal Opportunity
Marina Attendants - Halifax Waterfront
About Build Nova Scotia
Build Nova Scotia is the Province's Crown Corporation responsible for leading sustainable development of high-potential property and infrastructure across our province to drive economic and population growth. In short, we build things-and how we build them matters as much as what we build. We engage Nova Scotia's diverse communities to lead and support projects that create inclusive, sustainable places that people love. We leverage our projects and programs as tools to bring people together in pursuit of keeping Nova Scotians healthy, connected, and thriving no matter where they live. A thriving community is a powerful thing, and we're doing our part to help communities reach their full potential by stewarding projects that enhance quality of life and community well-being, build local pride and momentum, and grow our economy.
Once developed, Build Nova Scotia operates and maintains select properties, like the Halifax waterfront, attracting millions of people to come spend time with us every year. Of course, with 4 kilometers of waterfront and over 3,000 feet of floating docks in Halifax alone, we need the help of an exceptional seasonal team. Build Nova Scotia invites applications for the term position of Marina Attendant based on the Halifax waterfront. The successful candidates will join a forward thinking, creative team with a true passion for their work.
Build Nova Scotia is actively working to be deliberate in how we engage communities in our work to ensure all voices are at the table-especially those who traditionally haven't been there before. We're also working to build a diverse team that reflects our communities at all job levels. Build Nova Scotia's values are deeply rooted in diversity, equity, inclusion, and reconciliation and we encourage applications from Indigenous persons, African Nova Scotians, people of colour, people with disabilities, and women in occupations or positions where they are underrepresented. Members of these groups are welcome to self-identify through their application materials if they wish.
Please visit www.buildns.ca for more details on Build Nova Scotia's mandate and programs.
Closes: March 24, 2023, 4:00 PM (AST)
Job Description
Description: Reporting to the Marine, and Property Manager at times, Marina Attendants are part of the operations team and are the face of Build Nova Scotia on the ground, providing information to visitors, working to enhance property presentation and cleanliness, the daily operation of the Halifax Waterfront Marina, assisting with special events, and other duties as required. Ultimately, Marina Attendants work to ensure all visitors enjoy a world-class waterfront experience each time they visit.
This position is responsible for managing the day-to-day operations of the wharves and floating docks managed by Build Nova Scotia with an office located on the Halifax waterfront. It also entails various tasks related to property cleanliness and maintenance, as well as support of special events and other functions of the waterfront.
As front-line staff representing Build Nova Scotia, this position requires an individual with excellent customer service skills, an engaging personality, self-initiative and willingness to perform hands-on tasks ensuring marina and property cleanliness. Responsibilities will include the collection of litter and debris as well as the servicing and maintenance of waste receptacles along the Halifax waterfront. Marina Attendants may be engaged in painting, minor maintenance, pressuring washing, and a range of other duties.
Education & Experience: Completion of High School or equivalent. Other education or experience related to marina operations and office skills are desired. Excellent computer skills are necessary.
Compensation: $15.30 to $18.49 per hour (commensurate with experience), approximately 37.5 hours per week.
Term: May 2, 2023 - August 31, 2023. Day, evening and weekend shift work required. Persons able to work through the end of September or October are encouraged to apply.
Primary Responsibilities:
Marina Attendant Customer Service/Public Relations Duties: Marina Attendants are often the first point of contact for visitors to the waterfront by land and sea. As such, the position is responsible for:
- Communicating effectively with visitors, responding to questions, proactively promoting events, attractions and activities;
- Providing an enthusiastic, friendly information resource on the waterfront and
- Providing the Build Nova Scotia Marketing & Communications team with potential photos/content for social media, web site etc.;
- Capture photography and video content of waterfront for use on social media (basic cellular device camera) as directed by the Marketing & Communications team;
- Conduct satisfaction surveys for data collection throughout the season (2 hours, 2-3 times per week); and
- Assist with event hosting/sponsorship activations as required.
Marina Operations Duties:
- Acting as liaison between the Marine Manager and visiting vessels as well as Marina tenants;
- Handling daily public interface between visiting vessels and the Marina Office including bookings, free daytime berthing program registration, vessel dockside reception, fee collections and provision of information to visitors of waterfront amenities. Comfortable and professional in fielding inquires by phone, email, and VHF radio and responsible to sufficiently maintain an onsite office and marine inventory.
- Assisting with coordination of other marine events including tournaments, regattas and group bookings;
- Promoting and ensuring compliance of marine users to the Blue Flag Marina standard;
- Maintaining the Marina office in a presentable fashion for guests and clients;
- Maintaining records of the marina including files, reservations and berthing passes; and
- Drafting general correspondence for the marina and receiving and responding to emails and phone calls on behalf of the Halifax Waterfront Marina.
Property Presentation & Cleanliness Duties:
- Pro-actively carrying out daily tasks to ensure cleanliness along the entire Halifax waterfront. These tasks include completing daily sweeps of the property, picking up litter and debris and pressure washing;
- Assisting with special events during setup, operation and loadout;
- Aassisting the Build Nova Scotia maintenance team with minor tasks;
- Notifying the maintenance team of potential issues;
- Servicing Build Nova Scotia's public restrooms in Salt Yard as required;
- Litter pick-up and emptying waste receptacles; and
- Marina Attendants must be prepared to provide direct support and assistance to Build Nova Scotia Property Attendants, Waterfront Ambassodors and all Property and Maintenance Operations as may be necessary.
Required Skills:
Communication: Excellent written and verbal communication skills are essential. Must be able to work independently and as part of a team.
Computers: Must be proficient with Apple products and their software as well as Microsoft Word, Excel and Adobe Acrobat. Must be able to produce professional documents for communication and distribution.
Other:
- Experience working in a marine environment an asset;
- Good interpersonal and office equipment skills are necessary;
- Small Craft Operators card is an asset;
- Radio Operators Certificate - Maritime (ROC-M) is an asset;
- Experience operating small watercrafts is an asset;
- Experience in landscaping, light carpentry, painting and general maintenance are an asset;
- Experience handling cash, Visa and debit transactions an asset;
- Valid Class 5 Driver's License an asset;
- Valid Standard First Aid and WHMIS Certificates are an asset;
- Position will include extensive walking as well as physical labour both indoors and outdoors in variable weather conditions; and
- A passion for the waterfront and hard work, rain or shine, is essential.
Return Resumes to:
Attention: Heather Wright
Build Nova Scotia
Old Red Store, Historic Properties
Suite 301 - 1875 Upper Water St.
Halifax, NS B3J 1S9
Email: [email protected]
Review of applications will commence March 24, 2023, with the expected start date for the position being May 2, 2023. We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.