Communications Officer
in Dieppe, NB

Dieppe, NB
Full-time - Permanent
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Communications Department

Job Description

Communications Officer


Reporting to the Director of Communications, the incumbent is responsible for the planning, organization, execution, monitoring and management of internal and external communications. He or she is also responsible for promoting key services, programs, regulations and activities among residents and must demonstrate expertise and creativity in developing ideas and concepts for promotional and corporate tools and overseeing files and/or special projects related to communications.


· Support the Communications Department in implementing its communications and visibility activities

· Participate in the organization and development of communications strategies, manage the communications plans for municipal departments and deploy the appropriate tools to achieve the set objectives

· Research, prepare, produce, design, write, revise and edit documents and publications related to municipal communications and visibility (public service announcements, emergency procedures, speeches, press releases, brochures, pamphlets, guides, visual documents, etc.)

· Perform short translations on a regular basis to meet urgent needs

· Analyze information quickly, generate key messages and assist with communications in emergency and crisis situations

· Participate in the production of various communications tools and articles for community events and activities and establish timelines for the completion of projects

· Assist with the logistics and execution of protocol and public relations events

· Prepare information packages and kits for community groups and the public

· Disseminate administrative and other messages of interest to staff through the City's intranet site

· Respond to inquiries and complaints from residents and other parties

· Recommend new tools, procedures and methods to ensure effective communication with various audiences

· Keep abreast of new trends in communications and keep track of all municipal activities and issues related to files under his/her responsibility

· Perform any other functions not mentioned above that are required to assist in the completion of projects and the smooth running of operations



· Bachelor's degree in communications, journalism, marketing, public relations or a related field, or any other combination of education and experience deemed equivalent


· Five (5) years of experience in communications or public relations

· Knowledge of the municipal environment (asset)

· Experience in economic development and/or public participation (asset)


· Fluency in spoken and written French and English

· Excellent knowledge of communications and public relations

· Extensive knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook)

· Extensive knowledge of computer-based and multimedia communications, as well as social media


· Excellent writing skills, solid command of French and English grammar, ability to translate from French to English and vice versa

· Ability to work independently and as part of a team

· Ability to plan, prioritize, analyze logically, problem-solve and make sound decisions

· Thoroughness, initiative, creativity, discretion and diplomacy

· Ability to work with a variety of internal and external stakeholders

· Ability to manage several files and projects simultaneously and meet tight deadlines

· Ability to adapt quickly to change and work under pressure

· Accuracy and attention to detail

· Client-satisfaction focus and ability to take criticism from clients

· Ability to summarize and communicate complex and technical ideas and explanations in layman's terms

· Ability to predict how an issue will be perceived by the public and prepare accordingly

· Strong ability to gather, understand and communicate a large amount of information to the right people

· Ability to deal effectively and discretely with highly sensitive and confidential issues

· Ability to keep abreast of public service announcements and community and municipal media activities


· Thirty-five (35) hours a week

· Evenings and weekends on occasion


Based on the current salary scale


The closing date to submit your application is Sunday march 19 2023 at 23 h 59.

N.B.: The above statements reflect the characteristic aspects of the job in question and are intended to describe the general nature and level of work performed. They should not, however, be considered an exhaustive list of all the responsibilities, duties, abilities, and inherent requirements of the position. All staff members may, from time to time, be required to perform duties outside their normal responsibilities, as needed.

Note: Please note that the municipality officially declared itself a francophone city offering bilingual services in 2000 (Municipal Administration Language Policy A-9). As the language of work is French, all employees must be able to communicate orally and in writing in English and French.

Revised February 27, 2023 - Human Resources Department

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