Scheduling Administrator
in Dartmouth, NS

Dartmouth, NS
Temps plein - permanent
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Reporting to the Scheduling Team Lead, and under the leadership of the Manager of OHS and Business Continuity, the Scheduling Administrator supports the provincial ambulance system by scheduling paramedics across our 68 stations and communications officers in our Medical Communications Centre. The primary role is to support the frontline Operations teams while collaborating with Supervisors, and other provincial departments such as Payroll and Human Resources and liaising with frontline employees across the province and other internal stakeholders.

As a Scheduling Administrator, you will work to develop positive and effective working relationships with the team. Working closely with the Provincial Scheduling Lead and provincial supervisors, you will contribute to scheduling consistency across the province.

As a member of a larger team who is responsible for the coordination of paramedics' and communication officers' schedules, you will work in accordance with the terms of the collective agreements and in the effective utilization of casual staff. This includes working with regional supervisors to manage short-term scheduling such as sick days, short-notice special events and banked time, for example.

In addition, the Scheduling team works with Health & Wellness in updating and coordinating schedules in relation to long-term leaves such as Short-term Disability, Long-term Disability and Workers Compensation Board. On occasion, you will also provide information to assist regional supervisors with inquiries related to human resource matters, including union grievances and staff performance issues.

As a Scheduling Administrator, you must be able to work evenings and weekends.



  • Three to five years of related experience in office administration/management (mainly scheduling) or a combination of relevant education and experience.
  • Experience working in a unionized environment.
  • Proficient in Microsoft Word, Excel and Outlook.
  • The outstanding ability to plan, organize, coordinate, and implement special projects and events.
  • Superior diplomacy in professionalism and confidentiality.
  • Excellent communication and interpersonal skills.
  • Self-starter that can work independently, but also be a strong team player.
  • Able to exercise independent judgment and problem-solve with discretion.
  • Experience in a healthcare organization is an asset.
  • Kronos TeleStaff software knowledge/experience is considered an asset.

Work With Us

EMC falls under the Nova Scotia provincial protocol for mandatory COVID-19 Vaccination. In accordance with this mandate, subject to any approved accommodation, all new employees hired or existing employees (applying for new positions) will be required to be fully vaccinated against COVID-19. For clarity, "fully vaccinated" means 14 days or more after receiving the number of doses or a combination of doses of a vaccine approved by Health Canada or local public health agencies in the jurisdiction in which they will be employed.

Our goal is to be a diverse workforce representing the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives, and skills. We encourage applications from all qualified candidates, including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, and persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.

If you are interested in this position and would like to be a part of a high-performing organization, please submit your cover letter and resume. Posting will stay open until the position is filled.

EMC thanks all applicants for applying however only those selected for an interview will be contacted.

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About Emergency Medical Care Inc. (EMC)

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness.