Disability Advisor
in Saint John, NB

Saint John, NB
Full-time - Permanent
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Competition Number: R119592
Job Title
Disability Advisor
Who are we?
Founded in 1924, Irving Oil is a family-owned international refining and marketing company with a history of long-term partnerships and relationships. With operations throughout Eastern Canada, New England and Ireland we focus on delivering quality products and exceptional service to our customers and our communities. Every day, we strive to put our good energy in action to bring families together, support the environment and local wildlife, and to create learning opportunities that empower the next generation.
Here's what you can expect from us:
When you're a part of our team, you'll see how we bring good energy to all that we do. At Irving Oil, we strive for a work environment where each of us feels we belong, can bring our whole selves to work, and where we treat our fellow employees with kindness and respect. Together, we will support our corporate strategy, high standards and the communities where we live and work. Our collaborative approach, safety-first culture and commitment to building resilient teams helps reinforce our internal brand position where People Matter. That's why we're dedicated to investing in our employees' potential, so that they can reach their career goals.
Job Description
What you can expect in a typical day:
Working under general supervision, this role supports Irving Oil's success by providing ongoing case management of Short-Term Disability, Long Term Disability, and/or Worker's Compensation claims.
What we offer:
  • Competitive salary, bonus and pension plan.
  • Flexible benefits, including a Health Spending Account.
  • Hybrid Work Opportunity - flexible work model that supports a blend of in office and remote.
  • Wellness support, including annual wellness allowance and paid personal care days.
  • Paid vacation and vacation purchasing.
  • Personal and professional development opportunities.
  • Named one of Canada's Top 100 Employers for six consecutive years.

Your roles and responsibilities:
  • Facilitate all aspects of the disability management processes including short and long-term disability, workers compensation, EI, Sick, accommodation and return to work.
  • Support employees and leaders through all stages of the disability process.
  • Coordinate the process and subsequent placement of employees with accommodations and/or permanent placements.
  • Responsible for gathering and maintaining statistics and reports.
  • Ensure compliance with legislation policies, and procedures.
  • Participate in problem solving and addressing and resolving escalations.
  • Help employees understand programs by establishing education/communications channels, including announcements, booklets and pamphlets.
  • Triage claims as necessary to assess rehabilitation potential and to develop case management plans.
  • Ensure compliance with recommendations and participation with rehabilitation interventions.
  • Initiate assessments such as independent medical examinations, functional capacity examinations or surveillance when necessary.
  • Clear and comprehensive ongoing written and verbal communication with claimants, employers, physicians, treatment providers, internal staff, brokers, third party administrators, lawyers and other parties such as WCB and CPP.

Professional skills:
  • Ability to diagnose problems, identify and drive appropriate solutions to resolve complex situations coupled with the ability to see the broader picture.
  • Promotes inclusiveness and recognizes and respects the value of diversity within our workforce.
  • Ability to build strong relationships as a trusted partner.
  • High initiative and ability to prioritize and multi-task while meeting tight deadlines, and effectively manage relationships while being flexible and adaptable.

  • Travel is not a requirement for this position.

Education and Experience:
  • A minimum of three years disability management experience.
  • Previously demonstrated coordination and management of complex cases.
  • Disability Management certification is an asset, or willingness to obtain certification.
  • Excellent organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Strong Microsoft Office skills.
  • Proficiency in English and French communication is an asset.
  • U.S. case management experience considered an asset.

Irving Oil supports a diverse and inclusive work environment and welcomes applications from all qualified applicants.
Job Requirements - Work Experience
Job Requirements - Education
Bachelors: Business Administration
Saint John, NB
Company Website: http://www.irvingoil.com/
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