Business Analyst (12-Month Contract)
in Halifax, NS

Halifax, NS
Full-time - Permanent
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Competition Number: ongkjfw0

Business Analyst

Halifax, Canada

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit

About the Team & Business Line:

Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Intelligent Automation team, you will be working with some of the industry's most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

The Intelligent Automation (IA) is multi-skilled team charged with identifying, building and deploying operational solutions leveraging a suite of emerging technologies, such as Machine Learning, Natural Language Processing, Robotics Process Automation, Business Process Management, Reconciliation Tools, APIs and Automation.

The Business Analyst will be a key member of the Intelligent Automation (IA) team and will play an integral role in designing and delivering automated processes within the Citco Group. The Business Analyst will work with the Process Design team, Process Adoption team and business unit representatives to optimize and digitize operational processes in order to deliver bottom-line results for Citco.

Your Role:

  • You will elicit, capture, analyze, refine, articulate and document business requirements, user stories, acceptance criteria and software documentation.
  • Assess candidate business processes for transformation and/or automation
  • Work with Process Design and Technical team to brainstorm solutions and assess feasibility
  • Create and review solution design documents clearly articulating as-is and to-be states
  • Document and communicate business outcomes and gains from proposed solutions
  • Perform all aspects of the project life cycle including but not limited to: scoping, analyzing, developing solutions, reviewing deliverables, from executing to implementing change
  • Work with Process Adoption and Business Leads to rollout completed solutions to target teams/offices
  • Own product backlog maintenance and grooming
  • Participate in Scrum stand-up meetings, backlog grooming sessions, review and retrospective meetings
  • Perform weekend testing for releases (new functionality, bugs, enhancements, upgrades); generally one or two releases are scheduled per quarter
  • Key Competencies:
  • Adaptability
  • Quality and Risk Management
  • Problem Solving
  • Communication
  • Teamwork
  • Drive for Results
  • Attention to Detail

About You:

  • You have an undergrad degree in Finance, Accounting, Economics, Mathematics, Computer Science, Information Systems, or related field
  • Exceptional communications skills, both written and oral
  • Ability to work independently
  • Positive attitude
  • Strong understanding of the Hedge Fund Industry (Reconciliation, Fund Accounting, Pricing, Investor Relations etc.)
  • Experience working in an agile environment
  • Understanding of the benefits of Business Process Management, Machine Learning, and Robotic Process Automation
  • Able to work with multiple stakeholders to produce clearly articulated requirements for projects
  • Create user stories, acceptance criteria, design documentation, and process flows in order to clearly communicate a set of functional requirements
  • Create and execute test plans in Dev/QA/UAT environments
  • Prepare and manage technical/user documentation for projects
  • Design, evaluate, and monitor key metrics with business partner
  • Create interactive reports in Qlik/Tableau/Power BI/Alteryx
  • Assets:
  • Advanced MS Excel Skills
  • Macro development experience in VBA
  • Familiar with Database Systems (SQL/NoSQL)
  • Financial product knowledge and knowledge of Fund Administration
  • Understanding of agile project management
  • Knowledge of JIRA and Confluence
  • Familiar with cloud technology

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation's evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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