Individual Case Advocacy (Seniors Mandate)

Fredericton, NB | Dieppe, NB | Saint John, NB | Bathurst, NB

Office of the Child, Youth and Seniors' Advocate
Individual Case Advocacy (Seniors Mandate)
Bilingual Position (Pay Band 5)

The Office of the Child, Youth and Seniors' Advocate is seeking a candidate to fill a full-time permanent individual case advocacy position under the seniors mandate. The Advocate maintains offices in Fredericton, Dieppe, Saint John and Bathurst and the location of work will be determined in consultation with the chosen candidate.

The Office of the Child, Youth and Seniors' Advocate, in accordance with the Child, Youth and Senior Advocate Act, ensures that the rights and interests of children, youth, seniors and adult victims of abuse or neglect are protected in government policy, programs and services. This is done by the following means: advocating and using alternative dispute resolution processes in individual matters, conducting independent and confidential investigations into complaints regarding access to appropriate services; monitoring laws and policies to make sure they are fair and properly followed; reporting on the availability, effectiveness, responsiveness and relevance of services in New Brunswick; and advocating for the rights and interests of children, youth, vulnerable adults and seniors in general.


The successful candidate will report directly to the Supervisor of Seniors' Advocacy Cases. The major responsibilities include: dealing directly with seniors and vulnerable adults under protection and their families; dealing with other callers and contacting appropriate officials as required; conducting policy research; determining if appropriate policies, procedures and legislation have been followed; determining if there is an appropriate solution or action that can be taken; providing recommendations to government when appropriate; identifying potential systemic issues; and advocating for the rights and interests of seniors and adult victims of abuse or neglect.


The successful candidate must have a degree or diploma in a field related to the mandate, such as, but not limited to, human rights, social work, gerontology, psychology, adult education or public health. Applicants will have a minimum of 2 years' experience working in services and programs offered to seniors and/or vulnerable adults. The successful candidate should have knowledge of seniors' issues, vulnerable adult issues, and community resources. Professional experience with investigative and/or quality-assurance processes, the provincial long-term care system, adult protection system, and health system will be considered an asset. Applicants should have considerable knowledge about government programs and services, and community-based organizations and agencies, especially as they relate to seniors and vulnerable adults. Candidates with an equivalent combination of training and experience will be considered.

Written and spoken competence in both English and French is required. Please ensure that the preferred language for interview is identified on your résumé.

Résumés should be in chronological order, specifying education and employment in months and years including part-time and full-time employment. Applicants must clearly demonstrate the essential qualifications to be given further consideration.

Any candidate not currently employed in the New Brunswick Public Service will need to provide proof of full vaccination against COVID-19, or a valid medical certificate exempting them from the vaccine.

SALARY - $57,688 to $80,522 depending on education and experience.

Applicants may apply on-line at, by e-mail to, or by mail at the following address by October 22, 2021:

Finance and Human Resources
Office of the Clerk
Legislative Assembly of New Brunswick
P.O. Box 6000
Fredericton, NB E3B 5H1

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