Support Clerk (Part-Time Casual)

Moncton, NB | Fredericton, NB | Saint John, NB

The WorkSafeNB team is passionate about promoting health and safety in New Brunswick workplaces. When a workplace injury does occur, we provide caring recovery services, benefits and compensation to those injured and their families. We're focused on driving a safety-first culture, providing effective recovery and return to work services, maintaining a sustainable system that ensures New Brunswickers are protected for generations to come, and providing superior service to all our clients.

WorkSafeNB is accepting applications for a Bilingual written and spoken, part-time casual position of Support Clerk. The hours of work can be a minimum of 15 hours weekly up to 35 hours depending on operational requirements. This position can be located anywhere in the province.

You will be responsible to perform various duties, such as reviewing and authorizing payment of medical aid accounts; completing annual reviews; reviewing and calculating benefit entitlements, retroactive calculations, annuity provisions, cost-transfers, and any other benefits provisions; paying accounts; updating electronic filing systems; assisting the case management team in arranging expedited services for clients; gathering relevant documentation and reports; and communicating verbally and in writing with clients and stakeholders. Some of these positions involve acting as a decision maker on complex claims.

You embrace our Core Competencies:

  • Accountability
  • Collaboration
  • Adaptability
  • Client-Focused Service

This is a challenging multi-faceted position that would be ideal for detail-oriented individuals who are self-starters, have the ability to adapt to a rapidly changing business environment, and have the ability to handle large volumes of work, while maintaining a high degree of accuracy.

You as the ideal candidate must possess the following qualifications:

  • A high school diploma and a one-year post-secondary diploma / certificate, as a minimal educational requirement
  • One year of relevant work experience in areas such as payroll, accounting, finance, claims management, or other relevant work experience
  • The ability to function within MS Office software, particularly MS Word

An equivalent combination of education and work experience may be considered.

Written and spoken competency in French and English is required.

We thank all those who apply however only those selected for further consideration will be contacted.

If you are a numbers oriented person interested in employment at WorkSafeNB, please apply online at by October 18, 2021.

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About WorkSafeNB


WorkSafeNB administers no-fault workplace accident and disability insurance for employers and their workers, funded solely through assessments on employers. All employers having three or more workers are obligated to obtain compensation coverage.

WorkSafeNB is committed to preventing workplace injuries and illness through education and enforcement of the Occupational Health and Safety Act.

WorkSafeNB is administered by a board of directors consisting of the chairperson, a vice-chairperson, the president and CEO (non-voting member), the chairperson of the Appeals Tribunal (non-voting member), five members representing workers, and five members representing employers. Other than the president & CEO and the chairperson of the Appeals Tribunal, members of the board of directors serve part-time.

WorkSafeNB's mandate is to:

  • Promote the creation of a workplace safety culture in which all employees and employers view all occupational diseases and accidents as being preventable.
  • Promote an understanding, acceptance, and compliance with all legislation for which WorkSafeNB is responsible, including the enforcement of the OHS Act and regulations.
  • Provide timely compensation benefits, medical aid, rehabilitation, and safe return-to-work services to injured workers.
  • Provide sustainable insurance and insurance-related services to the employer community.
  • Represent stakeholders and provide recommendations and advice to government with respect to legislation, and publish such reports, studies, and recommendations WorkSafeNB considers advisable.

Assessments are affected by the level of activities in the province's workplaces, as are the resulting claims. There are also substantial assets that ensure WorkSafeNB will be able to provide the ongoing benefits promised to injured workers through a wage loss recovery insurance system. These funds are invested in the financial markets and investment returns are subject to the ups and downs of the marketplace.

Regional Services

WorkSafeNB's head office is located in Saint John. The WorkSafeNB Rehabilitation Centre is located in Grand Bay-Westfield. We also have offices in Grand Falls and Dieppe.

More Info

For more information, please visit

Toll Free: 1-800-999-9775

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