Senior Writer (80% FTE)

REPORTS TO: Shared, Vice President, Communications and Partnerships and CEO

GRADE: 7

SALARY: $70-972- $90,121 per annum ($56,778- $72,097 prorated)

Purpose of Position

The senior writer is a seasoned communications professional who has substantial experience in different writing assignments. Able to quickly synthesize information in order to make recommendations, translate ideas, objectives, and the Museum's mandate into high quality messaging, copy and talking points that relate to the topics, issues and intended audience. Serving as an internal resource, this role has frequent, direct engagement with the CEO and senior leadership team. 

Key Responsibilities

1. Corporate Planning and Reporting

  • Responsible for preparing and coordinating the production of the Museum's Corporate Plan and related documents, including the Treasury Board Submission, the draft Order in Council: 
    • Writes the Museum's Corporate Plan in collaboration with the Senior Leadership Team;
    • Researches, analyzes and produces briefing documents on strategic planning issues and future challenges;
    • Provides advice on the corporate strategic planning process.
  • Oversees the preparation of public documents:
    • Prepares the Summary of the Corporate Plan;
    • Leads the preparation of the Museum's Annual Report by coordinating collection and documentation of required information;
    • Supports the Museum in producing other reports as required, including the Annual Report to Parliament on Crown corporations.
  • Acts as an interlocutor on refinement of Corporate Plan with Department of Canadian Heritage and other related departments.

2. Corporate Writing

  • Works collaboratively across the organization with internal stakeholders, including administration, development, communications and digital platforms to clearly articulate complex issues and formulate recommendations that will work for a wide variety of audiences:
    • Drafts, edits and refines corporate communications materials including speeches and public documents to align with key messages.
    • Serves as a subject matter expert on CP style, updates and maintains CMI style guide, and general excellence in writing and other forms of communications.
    • Works collaboratively as part of the Communications team to provide consistency of voice and style across corporate writing needs, editorial assistance and perform various communication tasks as assigned.

3. Writing for the Web

  • Uses knowledge of SEO and content strategy to create digital content that helps the Museum reach target audiences:
    • Writes clear, concise and compelling copy, aligning brand voice and messaging to elevate the online user experience.

4. Access to Information and Privacy

  • Is designated as the Access to Information and Privacy Coordinator and manages the Museum's related activities:
    • Coordinates responses to requests for access to information and/or to personal information;
    • Is responsible for the delegation of authority to approve recommendations for non-disclosure;
    • Provides advice to managers in the interpretation of the Access to Information Act and the Privacy Act;
    • Prepares the reports required under the Access to Information Act and the Privacy Act on behalf of the corporation.

Skills and Qualifications Required

  • Bachelor's degree in a related field or comparable work experience
  • 10+ years as a professional writer, with corporate communications experience in a crown, agency, non-profit or government environment.
  • Experience in corporate planning.
  • A strategic thinker and storyteller with strong writing skills and the ability to generate impactful messages, demonstrated through English or French and English writing samples
  • Motivated, with a demonstrated ability to work with a minimum of supervision.
  • Able to prioritize work flow, to plan and secure resources and to delegate effectively
  • High standards of ethics and confidentiality to handle sensitive information
  • Proficiency of Microsoft Office applications and an aptitude for preparing and formatting notes, reports and documents.
  • Experienced UX writer or content strategist with a functional understanding of HTML and Google Analytics.
  • Excellent presentation and overall communication skills.

Skills and Qualifications Desired

  • Knowledge of general principles of management, financial and human resource management, government policy & program management processes, particularly in the cultural sector, and government operations
  • Familiarity with the Museum's legislative framework, including the Museums Act, the Financial Administration Act (Part X), and the Access to Information and Privacy Acts
  • Knowledge of the governance and accountability regime for Crown corporations.
  • Nelson Norman Group training in writing for the web and U/X approach is highly desirable.
  • Fully bilingual in both official languages is highly preferred.

Competencies

  • Customer Focus - knowledge and ability to provide high levels of service to both internal and external customers, leading to high customer satisfaction and established relationships in a customer-centric environment.
  • Communication - knowledge of various communication methods, and the ability to present and receive information in the most appropriate manner.
  • Problem Solving - knowledge of problem-solving and decision-making techniques, and the ability to generate solutions to problems and decide on a course of action.
  • Adaptability - knowledge and ability to effectively manage ones' own behaviour and positively influence the actions of others during times of change, stress or uncertainty.
  • Integrity and Trust - ability to operate with a high degree of honesty and openness, such that respect and trust is earned by coworkers and customers
  • Managing Vision and Purpose - communicates an inspiring, optimistic vision of the future in such a way that others are motivated to share in the vision
  • Planning & Organizing - effectively manages resources (people, funding, material, support) and eliminates roadblocks to achieve goals
  • Motivation - encourages others to do their best through empowerment, reward and recognition, delegation, and the creation of a positive work environment and strong teams

Working Conditions & Physical Demands

  • Work is in an office environment, often with tight deadlines.
  • May require irregular hours to meet external deadlines (evenings, weekends).
  • May require some travel

Condition of Employment

  • Secret Government of Canada security clearance must be attained to fulfill this position.

If you are interested in this opportunity, please send a resume and a cover letter to Jennifer Sutherland, Vice-President, Communications and Partnerships at jsutherland@pier21.ca

Relocation cost is covered up to $ 1200.

Competition closes at 5 pm (ADT) on Friday, September 24, 2021.

The Canadian Museum of Immigration at Pier 21 is committed to having a skilled, diversified workforce reflective of Canadian Society. Applications are invited from all qualified candidates, including Indigenous, women, people of any sexual orientation, gender identity or gender expression, visible minorities, racialized people, and people with disabilities.

The Museum is committed to developing inclusive, barrier-free selection processes and work environment. Alternative selection tool methods and/or reasonable accommodation are available upon request.

We thank all applicants for their interest. However, only those selected for an interview will be contacted.

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